Most Helpful Customer Reviews
12 of 13 people found the following review helpful:
1.0 out of 5 stars
Poor Design - handle broke on first trip!!, July 9, 2010
This review is from: Atlantic Compass 25" Expandable Spinner Suiter (Apparel)
We bought this suitcase to replace a similar one by the same manufacturer that we used for 10 years and were really please with the functionality and the durability. The size is perfect; we have never been able to make it weigh more than the 50 pound limit that airlines impose. This new model has great spinner wheels. The problem is in the way the handles attach; they are poorly designed. On our first trip one of the handles became detached on one side when we were pulling it off the luggage carousel. Since it's the main handle, the suitcase is virtually useless now - and I expect the same thing will happen to the remaining handle because of the design. Very disappointed!
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4 of 4 people found the following review helpful:
4.0 out of 5 stars
Works quite well, November 13, 2010
This review is from: Atlantic Compass 25" Expandable Spinner Suiter (Apparel)
The bag has been on five trips since puchased. 4 business trips and one vacation trip with the bag packed with everything an infant and 4 year old could need for a week's trip to the beach. (We're talking formula, diapers, snorkle masks, toys, etc.) It's held up and is holding up quite well. The upright, spinner-nature of this bags makes it a great travel piece. Even when packed to capacity, it does not exceed airline luggage limits and as it spins easily, even my four year can help push this to the check-in counter. Overall, quite pleased with this purchase and will likely purchase again.
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2 of 3 people found the following review helpful:
4.0 out of 5 stars
concerned, September 11, 2011
I saw the review about the broken handle, but bought the suitcase anyhow. It just arrived, so I haven't used it. Everything is excellent, glides smoothly, spacious, attractive, well-made, but now that I see the handle in question, I'm concerned. It lays flat. You lift it out and it's accessible...but then it snaps right back to a smooth position. My concern is not for my use, it's about baggage handlers. If they get impatient trying to pull up the handle and use the push-pull device to lift the suitcase, that would break it. Since I like the suitcase otherwise, I'm planning to keep it and hope for the best, though still debating. Very nice ruby color; should be easy to spot at baggage claim.
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