Customer Reviews

Atlantic Luggage Ultra Lite 28 Inch Upright

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I bought two of these for their size and weight. They are the maximum size allowable by United Airlines without getting oversize charges and the lightest that I could find to avoid overweight charges. They were used to fly to and from a cruise and held up well. One exception is the clasp on the compression straps inside the luggage. One broke the first time that it was used and there does not seem to be any way to replace it. The blue color is attractive and stood out from other luggage on the flight carousels. There are only two wheels and they do not pivot but another, more expensive, piece of Atlantic luggage that I used did have pivoting wheels and they were smaller and, consequently, got caught in gaps such as are found in elevators between the building floor and the elevator floor. The ones on this luggage didn't.

Luggage arrived defective, small support rod glued to the internal fabric had fallen off. Called TravelPro (owner of Atlantic Luggage) to get a warranty repair, stayed on the line for 2 hours and the call was never answered. On top of that, to arrange for a repair (from the website) you need to physically drop it off at a repair center, which there are few of, or ship it at your own expense. It's a nice looking bag, but who wants to deal with a company like this.

I am a big fan of Atlantic as my last suitcase was also from them and has lasted for 16 years .... and this includes about as many round the world trips. So it had to be another Atlantic. And so far this one seems to be as good as the old one with the bonus of being lighter and slightly bigger - giving me the advantage of making up for the weight difference in the case with my stuff :)