It is somewhat difficult to rate this product, as it has both pluses and minuses.
On the positive side:
1. The 5.6" screen is a real plus. I'm glad I got that size and not something smaller.
2. It does a good job showing upcoming turns and intersections.
3. It recalculates routes quickly.
On the negative side:
1.When the unit is first turned on, while it sometimes finds the satellites in a few minutes, it often takes 15-20 minutes. I have not been able to discern any real pattern as to how long it takes to find the satellites. For a while, I thought that putting the vehicle in motion before turning the unit on caused the problem, but now I am not sure that that is the case.
On a recent trip through Alabama, it had the satellites, then lost them for about an hour before finding them again.
2. It cannot find a location by road intersection. This would be a helpful feature.
3. Elevation is given in yards ASL. What good is that? I don't know of anyone who uses yds ASL.
4. I am not sure what time zone ETA is in. It appears to be in Pacific Standard Time. I have not found anything that tells for sure what time zone ETA is in or if it can be reset to my local time.
5. Included with the unit is a DVD with instructions and backup maps. That would be fine IF my computer had a DVD reader. They should also offer a CD.
6. The unit sometimes is slow to recognize that I want to take a by-pass around a city rather than going straight through like it wants to do.
As to the company itself, I am not sure what is going on there. The Quick Start Manual contains a Registration and Order Form, but no address on where to send it and no shipping/handling cost table. Also, I sent them an e-mail six weeks ago asking some questions and have yet to receive a reply.
Given the relatively low price for a unit with a 5.6" screen, perhaps I shouldn't expect a lot out of it. However, a little bit of software improvement would make for a lot better unit.