Attracting, Educating, and Serving Remote Users Through the Web: A How to Do It Manual for Librarians (How to Do It Manuals for Librarians) [Paperback]

Donnelyn Curtis (Author)

Book Description

Publication Date: April 2002 | Series: How to Do It Manuals for Librarians

Frustrated with trying to provide service in an increasingly Internet-centered world? You are not alone.

Here, ten librarians who are actively embracing the challenge of expanding online services guide you step-by-step in the development and management of innovative, effective, and popular services you can bring to your library. Attracting, Educating, and Serving Remote Users tells you how to attract and educate users while supporting and measuring their use of your remote resources. Chapters include:

> Getting to Know Remote Users
> Presenting the Virtual Library
> Providing Electronic Reference Services
> Maximizing Current Awareness and Document Delivery Services
> Providing Library Instruction for Remote Users
> Integrating Library Resources into Online Instruction
> Supporting the Remote User of Licensed Resources
> Fundraising and Public Relations in the Electronic Environment

Learn how you can better serve the fastest growing segment of users and better position your library for the future.

Editorial Reviews

From Booklist

It seems strange that in a book about remote library users, many of whom are going to be students, the words faculty, teacher(s), and instructor(s) do not appear in the index. The text is written almost exclusively as if the librarian is the central figure in enticing remote users to select and use the library services. There is mention of connecting with instructors in the table of contents but little discussion of their paramount role in requiring that library resources be used for assignments. However, there is much useful introductory information for the student or novice librarian on the competition libraries feel from the World Wide Web and on ways to build, maintain, and market a library Web presence and to instruct, assist, and support users of the library site and the databases available only through it. Linda Loos Scarth
Copyright © American Library Association. All rights reserved

About the Author

Donnelyn Curtis is Director of Research Services at the University Library of the University of Nevada, Reno, USA. Ian Winship Is Electronic Services Manager, Learning Resources Department, University of Northumbria at Newcastle. --This text refers to an out of print or unavailable edition of this title.

Product Details

• Paperback: 269 pages
• Publisher: Neal Schuman Pub; 1 edition (April 2002)
• Language: English
• ISBN-10: 1555704360
• ISBN-13: 978-1555704360
• Product Dimensions: 10.9 x 8.5 x 0.8 inches
• Shipping Weight: 1.8 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #4,675,478 in Books (See Top 100 in Books)