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The Auction App: How Companies Tap the Power of Online Auctions to Maximize Revenue Growth [Hardcover]

Leland Harden (Author), Bob Heyman (Author)
4.7 out of 5 stars  See all reviews (7 customer reviews)


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Book Description

April 16, 2002

How companies such as L. L. Bean and Sun Microsystems are using online auctions to help boost their bottom lines

From liquidating excess inventory to B2B materials procurement, corporate America has discovered online auctions as a catalyst for redefining old supply-chain relationships and business practices. Most analysts consider them the next big business opportunity.

The Auction App details the tools and tactics employed by Sun Microsystems, Coca-Cola, and companies of any size and virtually every industry for creating, conducting, managing, and executing online auctions. Greater numbers of businesses will be able to discover the numerous profitable advantages of utilizing online auctions. The Auction App shows them how to:

  • Liquidate excess inventory
  • Acquire new customers cost-effectively
  • Conduct real-time market research
  • Provide new avenues of cooperation between sellers and suppliers

Editorial Reviews

From the Back Cover

How to Use Online Auctions to Slash Your Company's Costs--and Dramatically Expand Your Marketing Reach

Online auctions have emerged as today's most efficient tool for businesses to streamline their supply chains and gain fast, economical access to millions of new customers. The Auction-App details how companies--from hometown mom-and-pop stores to multinational corporations--are using Internet auctions to find the best deals on goods and services while, at the same time, locating cost-effective markets for their frontline products and excess inventory. Let it show you how to tap into the online marketplace, and begin to enhance your organization's competitive stance today!

Praise for The Auction-App...

"If you want to harness the power of the online auction to reach new customers, then read The Auction-App with a highlighter pen and notepad. You'll gain valuable insights into how auctions can help you enhance your customer relationships and add depth to your customer database."--Todd Simon, Senior Vice President, Omaha Steaks "Hits the sweet spot of the post-bubble Internet. Two veterans of the first and second Web generations share their wisdom with the third generation. Harden is a master not of the new-new thing, but of the real thing."--Robert R. Frump, Former Vice President, Standard & Poor's Electronic Media "Before you cave in to the increasingly tired theme of the viability of e-commerce, take a look at The Auction-App. Within its pages you'll find examples and illustrations of businesses gaining full use of the dynamics that e-Business and online marketplaces afford."--Kent Allen, Research Director, Aberdeen Group

Three reasons your business needs to take advantage of online auctions:

1. Online auctions provide instant, low-cost exposure to new markets and opportunities.

2. Auctions help you enhance brand loyalty and develop a brand experience among your online audience.

3. It is virtually certain that your sharpest competitors are already there!

As you read these words, online auctions are redefining decades-old supply chain relationships and business practices. Many of today's largest and most successful companies--from Hershey's and Wal-Mart to IBM and Sun Microsystems--have made online auctions an integral component of their sales and supply operations.

The Auction-App is the first book to explore the exciting new world of B2B and B2C online auctions from a marketing point of view. It shows you how to seamlessly weave online auctions into your company's sales arsenal, all in everyday, non-technical language designed to demystify this developing marketplace.

Written by Leland Harden and Bob Heyman, two online auction pioneers who were early advisors to today's online auction success stories, this straight-talking business guide provides you with:

  • Easy-to-follow techniques for moving your business into online auctions
  • Explanations of the best software and services for taking part in e-commerce auctions
  • Core principles for conducting successful auction business on the Internet, both as a buyer and as a seller
  • Complete analyses of traditional auction methods--from English and Dutch to Reverse and Reserve--and how each have been adapted to the online environment
  • Case studies and insights from decision-makers who have increased their profit margins through understanding--and utilizing--online auction technologies

The Internet is an integral part of today's business dynamic, and market leaders--or those who want to replace the leaders--can't afford to overlook any interactive Web opportunities. The Auction-App will show you how to retain an airtight online connection with both your customers and your suppliers, instantly cut expenses and increase revenues using today's online auction marketplaces, and seamlessly integrate online auction selling and buying into every aspect of your company's daily operations.

About the Author

Leland Harden and Bob Heyman are cofounders of pioneer Internet marketing firm Cybernautics, and the originators of online marketing techniques that have become standards throughout the industry. Harden has written for AdWeek, DM News, and Interactive Marketing News, and is a regularly featured expert on national television and radio. Heyman is founder and principal of New Canoe, a member of the Catenas group of professional services companies.


Product Details

  • Hardcover: 304 pages
  • Publisher: McGraw-Hill; 1 edition (April 16, 2002)
  • Language: English
  • ISBN-10: 0071387358
  • ISBN-13: 978-0071387354
  • Product Dimensions: 9.3 x 6.3 x 1.2 inches
  • Shipping Weight: 1.8 pounds
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Best Sellers Rank: #3,048,562 in Books (See Top 100 in Books)

More About the Author

Leland Harden is an online veteran who began working in the industry in 1985. He currently serves as Vice President of Global Marketing for Usee, Inc., a leading VOIP technology and services firm. Previously, he was Vice President of Institutional Advancement at Hardin Simmons University in Abilene, Texas, where he was a leader in introducing cutting edge marketing techniques to the world of higher education. He has written numerous articles for leading industry trade publications, has been featured regularly on national and international television and radio, and speaks frequently on issues and techniques surrounding web marketing. An internationally recognized authority on online marketing, he was a founder of Cybernautics and later senior partner in USWeb's Audience Development practice. He was a founder and executive vice president of strategy and business development of GiftCertificates.com, a private company that achieved more than $130,000,000 in annual revenue. Mr. Harden holds a Bachelor's degree in Business Administration from Hardin-Simmons University.

Leland boasts extensive networks on Facebook and LinkedIn - social and business networking sites that define much of the revolution in marketing in the new Internet age - and others, is an active speaker at industry functions, guest writer for marketing publications, podcaster and blogger. The author touches tens of thousands of consumers annually with various activities.

 

Customer Reviews

7 Reviews
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Average Customer Review
4.7 out of 5 stars (7 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

1 of 1 people found the following review helpful:
5.0 out of 5 stars Best Auction Introduction, March 27, 2004
By 
This review is from: The Auction App: How Companies Tap the Power of Online Auctions to Maximize Revenue Growth (Hardcover)
This book is quite useful if you want and/or need an overall introduction to the Auction Process both in the Business field and in the private management of eBay auctions.
I used it for understanding how companies organize their e-procurement.In particular this book is among those few dealing with Covisint, which is a common auction platform for automotive brands.
It starts with very simple concepts and classifications of auctions and ends up with real examples. I would rather advise "The Auction-App" only for those who want to get in touch with B2B approach to auctions.It does really worth its price.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars The Auction-App, May 8, 2002
By 
This review is from: The Auction App: How Companies Tap the Power of Online Auctions to Maximize Revenue Growth (Hardcover)
Finally, here's the inside scoop on how to maximize online auctions as a competitive advantage and improve your bottom line. Harden and Heyman have clearly mapped out all the pieces you need to implement profitable e-commerce auctions. They've incorporated insightful case studies and effective ways to leverage online auctions to improve your company's margins. The secret is out! A good read and operational guide for getting your business online and making money.
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5.0 out of 5 stars Up to the next level, June 24, 2002
By A Customer
This review is from: The Auction App: How Companies Tap the Power of Online Auctions to Maximize Revenue Growth (Hardcover)
If you're a small company (or maybe an eBay Power Seller) auctioning online, this book can take you up a level. Also a good book for medium to large companies that want to use online auctions to establish another selling venue and to gain new customers.
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Inside This Book (learn more)
First Sentence:
Since their inception, online auctions have largely been viewed as a consumer-to-consumer venue where people go to sell treasures from their attic to other junk junkies. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
contracting officer, reverse auctions, online exchanges, online auctions
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Omaha Steaks, United States, Power Sellers, Ritz Interactive, Ritz Camera, Ross Dove, Fischer Scientific, Palm Pilots, Sam's Club, Amazon's Marketplace, American Airlines, Einstein's Garage, Enterprise Services, General Motors, Market Focus, Amazon Auctions, Ford Motor Company, Kansas City, New Line Cinema, Silicon Valley, Terms of Service, Wells Fargo, Aberdeen Group, Australian Aboriginal, Dove Brothers
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