| Brand Name: | Audiovox |
| Brand Name: | Audiovox |
Product Details
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Most Helpful Customer Reviews
66 of 68 people found the following review helpful:
1.0 out of 5 stars
Poor quality control,
By Geoff (Indianapolis, IN) - See all my reviews
This review is from: Audiovox D1710 7-Inch Slim Line Portable DVD Player (Electronics)
I bought two Audiovox D1710 DVD players- one for each of my daughters for Christmas. Both arrived defective- one kept shutting itself off after only about 30 minutes of viewing time (this happened whether using the battery or the 110 volt power supply). The other failed to recognize about half of the DVDs we tried to view- it kept giving us an error message which stated "Wrong Disk" (these were brand new DVDs- not old or scratched ones). Additionally both units had poor picture quality and had very distorted "pixelated" video on some new DVDs. The troubleshooting section of the manual was useless. The "Customer Service" portion of Audiovox's website was even more worthless- there was no troubleshooting information even remotely related to the problems we were having. The Audiovox Customer Service Phone Number was even less helpful- you cannot talk to a real person, and after a lengthy menu we were instructed to leave our name and number only to hear that "the mailbox is full"- we never were able to leave any information. I finally returned both units for a refund and spent a little more to purchase two Sony DVDs. The Sonys work flawlessly, have beautiful pictures and much better sound. My advice is not to waste your money and your time on the Audiovox D1710- spend the extra money to get something that works well.
17 of 18 people found the following review helpful:
5.0 out of 5 stars
Great Little Unit!,
By fruityrock77 (Albany, NY USA) - See all my reviews
This review is from: Audiovox D1710 7-Inch Slim Line Portable DVD Player (Electronics)
My wife and I had been thinking about buying a DVD player for home use. We do some traveling year-round and go camping in the summer, so it seemed like a good idea to get a portable DVD player, but we thought they were very expensive. We chose the D1710 for its portability, appearance, features and mostly its price range. At $200. or less, we weren't expecting much. Smaller 4.5"-screen players were only $30. to $50. cheaper.The D1710 reads DVD's, CD-ROM's, MP3's, JPEG's, TIFF's, and possibly other types of disks/files. It has audio/video and coaxial outputs so you can watch movies on your regular TV, and it comes with a credit card-sized remote control, which works well. The screen is as clear as other players we saw on display costing twice as much, and the sound is typical for such small players with little speakers; it sounds good, but tiny. When using headphones or plugging into a TV or home stereo system the sound is crystal clear and as powerful as a home-based player. So far we've watched about 10 or 12 movies on the D1710, and although it's tracking is decent, it's not flawless. We haven't played a single DVD yet that didn't momentarily skip or hang at least once or twice during the movie. An occasional black screen happens, but each time we waited and the movie picks right back up within maybe 5 to 15 seconds. To be fair, most of the movies we watched have been on cheap DVD's, and judging from reviews of more expensive units this seems to be quite common among portables. The battery, though we've only used it once so far just to test it, lasted exactly 2.5 hours on the first charge. I understand the life increases after a handful of charges. Lastly, we couldn't get JPEG's to show, and the manual is all but useless. I looked up the Audiovox website, which wasn't much more help. You have to create a user-account and then send off some text (no email address for help!), and someone will get back to you within 2 business days. They did, and directed me to call a toll-free number. It turns out that in order for the D1710 to read JPEG's, you need to record them onto disk using CD burning software as opposed to using the "drag and drop" CD feature in Windows XP. After that, it works fine. Overall, this is a great player for $200.
17 of 19 people found the following review helpful:
1.0 out of 5 stars
It may be cheap now....wait till it breaks down,
By A Customer
This review is from: Audiovox D1710 7-Inch Slim Line Portable DVD Player (Electronics)
I was given the player for Christmas. The first one did not work and I returned it for another. It worked for 5 months and then started freezing either 10 minutes or a hour into a movie. The warranty is only 90 days and then they charge $100 to fix it. Plus, the Audiovox customer service people were totally rude and unhelpful. They would not even listen, they just kept telling me to send them money. When I went to try to return it at the store the honest saleman did tell me that this was the DVD player most returned. DO NOT BUY AUDIOVOX
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