Customer Reviews

Audiovox D1710 7-Inch Slim Line Portable DVD Player

5 star:		(6)
4 star:		(7)
3 star:		(1)
2 star:		(1)
1 star:		(8)

 

 

I bought two Audiovox D1710 DVD players- one for each of my daughters for Christmas. Both arrived defective- one kept shutting itself off after only about 30 minutes of viewing time (this happened whether using the battery or the 110 volt power supply). The other failed to recognize about half of the DVDs we tried to view- it kept giving us an error message which stated "Wrong Disk" (these were brand new DVDs- not old or scratched ones). Additionally both units had poor picture quality and had very distorted "pixelated" video on some new DVDs. The troubleshooting section of the manual was useless. The "Customer Service" portion of Audiovox's website was even more worthless- there was no troubleshooting information even remotely related to the problems we were having. The Audiovox Customer Service Phone Number was even less helpful- you cannot talk to a real person, and after a lengthy menu we were instructed to leave our name and number only to hear that "the mailbox is full"- we never were able to leave any information. I finally returned both units for a refund and spent a little more to purchase two Sony DVDs. The Sonys work flawlessly, have beautiful pictures and much better sound. My advice is not to waste your money and your time on the Audiovox D1710- spend the extra money to get something that works well.

My wife and I had been thinking about buying a DVD player for home use. We do some traveling year-round and go camping in the summer, so it seemed like a good idea to get a portable DVD player, but we thought they were very expensive. We chose the D1710 for its portability, appearance, features and mostly its price range. At $200. or less, we weren't expecting much. Smaller 4.5"-screen players were only $30. to $50. cheaper.

The D1710 reads DVD's, CD-ROM's, MP3's, JPEG's, TIFF's, and possibly other types of disks/files. It has audio/video and coaxial outputs so you can watch movies on your regular TV, and it comes with a credit card-sized remote control, which works well. The screen is as clear as other players we saw on display costing twice as much, and the sound is typical for such small players with little speakers; it sounds good, but tiny. When using headphones or plugging into a TV or home stereo system the sound is crystal clear and as powerful as a home-based player.

So far we've watched about 10 or 12 movies on the D1710, and although it's tracking is decent, it's not flawless. We haven't played a single DVD yet that didn't momentarily skip or hang at least once or twice during the movie. An occasional black screen happens, but each time we waited and the movie picks right back up within maybe 5 to 15 seconds. To be fair, most of the movies we watched have been on cheap DVD's, and judging from reviews of more expensive units this seems to be quite common among portables.

The battery, though we've only used it once so far just to test it, lasted exactly 2.5 hours on the first charge. I understand the life increases after a handful of charges.

Lastly, we couldn't get JPEG's to show, and the manual is all but useless. I looked up the Audiovox website, which wasn't much more help. You have to create a user-account and then send off some text (no email address for help!), and someone will get back to you within 2 business days. They did, and directed me to call a toll-free number. It turns out that in order for the D1710 to read JPEG's, you need to record them onto disk using CD burning software as opposed to using the "drag and drop" CD feature in Windows XP. After that, it works fine.

Overall, this is a great player for $200.

I was given the player for Christmas. The first one did not work and I returned it for another. It worked for 5 months and then started freezing either 10 minutes or a hour into a movie. The warranty is only 90 days and then they charge $100 to fix it. Plus, the Audiovox customer service people were totally rude and unhelpful. They would not even listen, they just kept telling me to send them money. When I went to try to return it at the store the honest saleman did tell me that this was the DVD player most returned. DO NOT BUY AUDIOVOX

I have been dying to get a portable DVD player for years, then I received a 1710 for Christmas. It's been absolutely wonderful! When I first sat down to "try it out", I was upset because it seemed like the DVD player wasn't working. I admit, the quick help guide wasn't much help. Then I tried the AV IN/AV OUT button and discovered it was set in the incorrect position. What a simple fix! Since then, I have enjoyed watching an array of movies from mini DVD-Rs (1.4GB), full size DVD-Rs (4.6GB), old DVDs and new DVDs, and even rentals. Everything has played flawlessly. The sound quality is so good that it can be heard clearly from a different room. The picture quality is great in any of the 3 available format ratios. The function keys are spaced well for easy use and are easy to read. From a distance of approximately 10 feet, I could see the picture clearly, plus the remote control worked from that distance too. I've used my 1710 almost daily since I got it for Christmas and have had no problems yet. If my opinion changes, I will get back online to give an update. I can't attest to the customer service given by Audiovox because I haven't had to use them. :-)

I purchased my Dvd player for a big trip the next day. I tested it out at home with the wall plug that was provided in the package. It worked great so i charged up the battery that night. Used the car adaptor the next day. The DVD cut off 15 min into it, and would not come back up. The player started to smoke so i returned it back and exchanged for another one (same brand). This one did the same thing except i used the battery instead of the adaptor and it started to smoke again. Even at the store it was smoking when the employee checked it out. I would not buy another one! Not worth it!

WILL NEED AN EXTENDED WARRANTY IF YOU BUY THIS PRODUCT! Worked fine on our first trip - next use was outside of the 90 day warranty and it started freezing up about 30 minutes into a movie. It's next little trick was saying "wrong disc" or "no disc" with any and all DVDs or CDs I placed in it. So I have spent $200 for a trip worth of watching movies. NOT A GOOD DEAL! If anyone wants to buy it for the battery - I'm selling :-)

I got this mainly for my 4-year-old, so that long trips and boring meetings might become a little more endurable for her. It's great! She loves it, and I think it's simple enough she'll be able to operate it as she gets just a little bigger. Yeah, the speakers aren't much, in that they're a bit tinny. And, there are a lot of buttons on the top of the machine that little fingers like to press--but, at the same time, this makes it so much more convenient, because you don't have to constantly keep track of that little remote (which DOES work really well!). It gets a bit warm on the bottom after it's played for a bit, but it wasn't excessive. The picture quality seems to be good from any angle. I'm very pleased with it so far!

i got this dvd player in the discovery store. I was every excited about it because it was the only one that was both Pal and NTSC. I took it home with me and tried it out immidiately.
THe NTSC dvd worked with no problems. When i inserted the Pal dvd, a message appeared that it was the wrong region. I was surprised at this. I phoned up the store and after a while of trying to figure it out they said that it was to change regions automatically, and seeing that it didn't i should phone audiovox.
First i got a lady that said that the dvd player wasn't multi-region and Pal wouldn't work. I asked her why it said so then on the box and she didn't know and hung up.
I tried again and got a nice man on the phone. He explained that i should phone up technical support and directed me to them. There i got on the phone with a guy that said that region free dvd's were illigal and it only played NTSC.
I am now going to return this worthless piece of junk to the store.
Audiovox has the worst helpdesk in the world and i don't advice this product to anyone!!!

This thing has skipped on every single dvd we've tried to play in it. Not just a skip here and there, but lots of skips, lags, frozen screens, even the cc gets all messed up. It makes this crazy clicking sound when it's messing up, too. Not through the whole movie, but like I said before, EVERY movie-even Dora, which is only 25 mins long and brand spankin' new...not one has played all the way through.

It is usually sitting on my nightstand not being moved or touched, too. I'm not running around doing hurdles in the backyard, making it skip...

I'm gonna swap it for another one and give it the benefit of the doubt...maybe I got a bad egg.

I'll update afterwards.

I was given the audiovox as a gift and it is an impressive looking little unit. It's really slim in size, and the screen size really is sufficient for getting the effects of any movie from Open Range with Kevin Costner to Matrix Revolution. The volume is not very loud, although it is fine if there is no other peripheral sound. However, stick a pair of earphones on, and it's great. But after several movies, I also began to experience frozen screens, black screens, and the select scenes icon would not activate. However, it doesn't happen on every film, and movies can be watched to the end, and enjoyed for the most part. The bottom also gets quite hot during viewing. As I received it as a gift, I certainly can't complain about the price, but I might recommend looking at other portable player reviews, and seeing if they highlight similar problems before buying.