Customer Reviews

Audiovox D2010 10.2-Inch Widescreen Ultraslim Portable DVD Player

5 star:		(17)
4 star:		(4)
3 star:		(5)
2 star:		(2)
1 star:		(7)

 

 

It all began after a few hours worth of use, the head began to jump and thrash inside the unit. Brand new player and a new DVD. I called Audiovox and was told that DVD was scratched or dirty. I repeated that I had tried several DVDs fresh out of their cases with the same results. OK, then the tech decided the head was dirty and I was instructed that I must buy and use a DVD head cleaner, a disc that looks like a false eyelash has been glued to it. I mentioned that this DVD player was brand new and nothing had been allowed to near the head. In the end, I bought a cleaner and the problem persisted.

The second call to Audiovox went the same, though I told them it happen when using brand new DVDs, the DVD must be scratched or dirty. Once we got past that, the head was dirty, though the unit was new and I had now used a head cleaner. Eventually this tech caved in and told me what to do to send the unit in for repair.

Over three weeks later we received a refurbished player tossed into a box without the batteries for the headphones and the remote. A quick call to the support department got me the watch battery for the remote, but they forgot the headphone batteries.

This one seemed to work fine, until the night we tried to watch Return of the King, halfway through... whirrrr... clunk... clunk... burp... clunk... whirrrr... (It really hates the transition point on dual layer DVDs)

Another phone call to Audiovox and the same response, "the DVD or the head must be dirty"... I gave up...

-----
As others have said, the sound really is weak and "tinny" and unless you can keep your head still for an entire movie, the wireless headphones are worthless. Plus the fact that you may be gambling on getting a junk player (If you do, save yourself the hassle and three week wait by taking it straight back to the store.) caused me to rate this player so low.

I know that this product seems great. It has almost everything built into it, especially a VERY FRAGILE SCREEN. I bought this DVD player and a 2 year Service Plan. My screen broke within a month (especially when I was extremely careful), as does some of Audiovox's other products (don't believe me, surf the web). Audiovox said that they didn't cover broken screens, even though it's the most delicate part of the system. They were going to charge me $200 to repair it and then give me another 90 day warranty. If it broke again, they were going to charge me AGAIN. I admit, I LOVE the DVD player. But if you value your money, make sure you know what the warranty covers. Audiovox has some issues and the customer service isn't that helpful. Buyers, you have been warned. I surely don't intend on spending $600 or more for this product which should be covered.

I purchased this to replace a buggy 7" CyberHome unit that didn't work very well. I really love everything about this model. The slim design and large screen are great. The external snap on/off battery is genius - The features and controls are wonderful and it is so easy to use....BUT, like another reviewer mentioned, the picture is WAY too fuzzy and soft for my taste :(

It probably isn't fair to compare the picture to my CyberHome 7" unit because I understand you loose some sharpness and clarity when you go up in size but it's hard not to compare and be disapointed in the picture quality of this otherwise excellent machine.

This is the second Audiovox portable dvd player I have owned and it is a great product. Lightweight, great picture and affordable. This is the best "bang for your buck" portable dvd player available.
I agree with a couple of the other reviewers that the speakers aren't real loud, but I have found that to be the case with every portable player I have tried. All you need to get is good set of wireless headphones and you are set.
This a great product and I highly recommend it to anyone looking for an affordable, but yet quality player that offers a great looking 10.2" screen.

Purchased the portable DVD player in July, 2004 from shopharmony.com for $379. The accessories are great: remote, a/c and d/c plugs, stereo cable, RCA cables for L/R & video, car mount for inbetween seats or back of seat. Features are very user friendly for kids and provide enough versatility even for adults. Volume is excellent and left/right earphone jacks are really useful. Picture quality is adequate for my 8 year old, but I am used to laptop monitors with much higher quality video displays. Video is too soft for my taste. I prefer clearer and sharper images. Also experienced a major technical problem with the Read Head after only a few months. The video would start to skip on a brand new DVD and you could hear the Read Head thrashing back and forth as if looking for a spot on the DVD. I decided to manually move the Read Head by sliding it up/down. This cleared up the problem for awhile. Next time it happened (on a brand new DVD again) I repeated the procedure and it worked again. Maybe I received a lemon. It took me 3 weeks to get it because of delays in shipping from Audiovox...guess it was an early model. I'm a little troubled by the fact that shopharmony.com no longer carries this model. Final analysis...good for kids on long trips as long as you can afford it!

Ive have the player for 3 month and have had no problems.

The good: ease of use -- my 10 year old worked with no problems-- excellent picture quality --- not bad price on Amazon--good accessory package

The bad : poor sound (without headphones)

Over All satisfied w/purchase

Why a player can't keep running for as long as computer DVD players is beyond me. I didn't really use it all that much.

Now that it's past the meager 90 day warranty, it will cost a $155 flat repair fee to have it fixed.

I am not going to waste anymore money on this player. I purchased a 7" player for the same amount it would have taken to get this one fixed.

I took the player to my relative s house on Thanksgiving. I like that you can use 2 headsets with it and the sound is great. It's great for watching anything you want to see. You hear sounds that you could't hear otherwise with a headset plugged in. It's great for watching dvd's that someone else in your household doesn't want to see ( with the headset). I love mine and I use it frequently.

great picture but the sound and the speakers are garbage. headphones being used, sound is fine. dont buy this product unless you only use headphones.

this player makes each dvd seem like an actual movie in the theater.there's nothing lacking in either audio or video.