Today is December 18, 2009. I understand when there are technical difficulties with anything. However, there was NO paper at all, not a late paper as stated, yesterday, and again today I get the same useless message that the paper will be late. How can this be? The Kindle edition paper comes fine for weeks at a time, then all the sudden, no delivery is possible. This occurrence doesn't just happen sometimes, it happens more often than it should. At the end of this month, I am cancelling my subscription. I have been a subcriber for approximately a year and a half and LOVE it when it actually gets delievered. Yesterday and today, no delivery, so tough. I am tired of that attitude for a service that I pay for!!
UPDATE: Here it is December 21. The last paper I was able to download was December 15. Unreal. I called the Amazon Kindle Customer Support and was told to turn on my Kindle at 2 p.m. today to get the paper (December 21). No mention of problems, explanation, reimbursment for missed downloads, nothing. I was also speaking with a foreigner that I could barely understand. Am I the only one ticked off here?
UPDATE2, December 31, 2009: I received an email this morning 'fessing up about the problems the Statesman had between Dec 15 and Dec 23 and giving a full refund for the month. I already canceled my subscription on Dec 22 when again I couldn't get my paper to download. I then subscribed to the Statesman online, 5.99/mo and you get a scanned version of the paper.
I write this because I believe the Statesman and Amazon have done the right thing. I changed the rating from 1 to 3. However, I believe the reliability of the Kindle version might still be a problem. Subscribe at your own risk.