Most helpful positive review
37 of 37 people found the following review helpful
Autel MD802 software updating, June 10, 2013.
on June 11, 2013
The tool arrived in good order. Nice box to keep it in as well. The tool is solidly made.
The tool does NOT support Apple computers. You will need a Windows PC to update.
The first thing you need to do is update the unit to the newest software releases. This is done online. In order to update, you must first register your product.
The needed "serial number" is on a sticker on both the box and also on the back of the unit. You will also need the "register password." This is NOT something you make up. This is a six digit number IN THE TOOL's "Setup/ About" screen (see p. 15, Figure 3.6 in the User's Manual). You will need to turn the tool on, then press "Setup" and then press "About" to get to the screen with the information you need.
To turn the unit on requires external power. Easiest is to connect the included USB cable to a powered USB PC port and also to the unit.
Once you have the serial number and register password, you can go to www.maxidas.com and create an account.
The unit stores it's information in its provided SD Card. Press the SD Card in lightly and it will pop out. Note that it is installed with the electrical contacts UP, not down. You update the SD Card and then return it to your scan unit to achieve the update/s. You will need a SD Card reader. If your PC does not have one built-in you can plug a portable one into one of the PC's USB ports. The readers are inexpensive.
I found that I needed to install the card + reader into the USB port and then RESTART my PC. Otherwise the software doesn't see the PC Card.
Now, the update software is on a CD included with the tool. Install it. Then start it by double clicking on the Update icon that the software placed on your desktop. It will first ask you if you want to update the System Software (assuming yours is out of date), select "Yes." (This will update the scanner to System Software V2.50).
You will now see many automobile file updates that you can download and install. I would NOT do the first one, AUTEL PC SUIT V1.03, as it crashed Windows XP repeatedly. The remaining updates will then install after you select them. Some are fairly quick to install and some are painfully slow, especially the Mercedes related group. They all downloaded fairly quickly. I Installed them one at a time. It took a couple of hours. As of June 11, 2013, the newest version for each auto file is V2.0.
When you are done updating, exit the update program, safely disconnect your USB drive IN SOFTWARE (for WinXP), then return the SD Card to the unit... remember, contacts UP.
You should be good to go. Good Luck !
P.S. After updating, I exited the Autel Update software, went to www.maxidas.com in a browser, logged in, downloaded and installed Autel software V1.03 to my PC.
P.P.S. You will see references to www.auteltech.com. It looks like they are moving to this web site from www.maxidas.com BUT www.maxidas.com is currently the place to go to and stay at to update your scanner as well as to update the PC based Update software.
P.P.S. I have not been able to get the Autel Printer software to work. It does not see the scanner. My PC runs Windows XP. I have a request for assistance in to Autel Customer Support for help. I will update here if their assistance results in successful printing.