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43 of 43 people found the following review helpful:
1.0 out of 5 stars
Great, until it stopped working in less than two months., September 5, 2009
This review is from: Autel MaxiTrip TP100 4-In-1 Auto Computer (Automotive)
I purchased this unit on April 2, 2009 and it worked flawlessly until May 29, less than two (2) months later. Then I tried to follow the manufacturer's troubleshooting/warranty process and found there was nobody to call via telephone in the North American continent, and their web support only gives you the opportunity to fill out an Excel worksheet with requested information. I submitted the completed failure information and never received any response from this company. Since Amazon appears to only allow the return of unopened items within 30 days and the manufacturer does not respond, I am now stuck with this $100 item that has become useless in less than two months. If you want support, here's what their web page describes how you should contact them: (copied & pasted from their web page)
"Autel Intelligent Technology Co. Ltd.,
Rm. 2205-2206, Overseas Chinese Scholars Venture Bldg., Hi-Tech Industrial Park, Nanshan
Shenzhen518057, China
Phone: 0086-755-86147779, Fax: 0086-755-86147758"
Before ever buying such items from Amazon in the future, I will carefully check the manufacturer's Product Support system prior to completing the purchase.
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23 of 25 people found the following review helpful:
5.0 out of 5 stars
MaxiTrip beats ScanGauge in my book., October 31, 2009
This review is from: Autel MaxiTrip TP100 4-In-1 Auto Computer (Automotive)
I must say I did quite a bit of research on this unit when it came out but the price had me stray away from it. Last week I happened to be looking at the scangaue and I happeend to see it for sale on Amazon so I figured ok lets give it a try.
I received it today, unpacked it and rushed out to hook it up to the car.
First and most striking part was how similar it was to the scangauge from look of the display to the placement and the font of the words.
Then it took me nearly seconds to set it up and see what it was capable of. Now people have complained about innacuracy but this is not the case with this unit. The one I received is V1.1 and it is exact with the readings on my odometer when it comes to miles or distance traveled.
Second important feature was the fact that the unit can check vital systems in my car (2001 Cadillac Catera) and report wtih OK, NC or NA... I believe they call it readiness test. I noticed also that it was also able to read my VIN Number.
Thirdly the unit seems to have features that lack on the scangauge. For example when you are in GAUGE Mode, with the press of the side buttons you can switch between 3 or 4 pages and each one can be customized with whatever gauges you want to view.
So for me at start up I care about engine temp, open/closed loops, ignition, RPMs and intake air temp. Then once moving I can swap to the next page which shows Speed, Average Fuel Consumption, DTE etc.
Further more there are many other options under trip and settings that appear to be easy to use and well though out form user stand point.
So my first impressions of the unit is that its cheaper then my ScanGauge, its better in many ways, and appears to function as designed.
Further testing and comparisons will be performed and another review will be posted.
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11 of 11 people found the following review helpful:
3.0 out of 5 stars
Has potential, but no warranty., March 22, 2010
This review is from: Autel MaxiTrip TP100 4-In-1 Auto Computer (Automotive)
The MaxiTrip works well in my opinion, with only one exception. That is the Black Box function. The battery back up that maintains the real-time clock is too small and even with a full charge will only maintain the time for about 8 hours. This results in the time freezing until your next trip. I've found I can keep the battery charged by making a homemade LAN power connector from an old adapter.
As other reviewers have said, there is no Tech Support or warrany of any kind if the unit should break. A one year warranty isn't worth anything if you can't replace a broken unit. It's a good thing Harbor Frieght administers the extended warranties on the Autel scan tools, because I also had one of them break on me.
There is one thing that needs getting used to when driving at night. The display is very bright, actually it's too bright to have the gauge mounted on top of the dash, like a GPS. There is no way to lower the brightness of the high intensity LEDs that backlight the display. I've thought about trying window tinting over the display to block some of the light, but I am getting used to it now.
Otherwise, the unit works very well. I had no problem adjusting the speed using my GPS. I used km/h for a finer resolution to dial it in with GPS, but when you switch the MaxiTrip back to English units, you'll have to reset the tank capacity. This is because the MaxiTrip deducts one gallon each time you switch from English to Metric and back to English units. It must be some kind of rounding error, but I never was able to get in touch with Tech Support to see if it could be fixed.
Once the fuel usage percentage is adjusted properly, it seems to be fairly accurate, but is consistently a half gallon higher than manually taking the mileage and dividing it by the gallons. Even if it isn't exact, the best part of the MPG function is being to see how adjusting your driving has an effect in real-time. Instead of numbers, it would have been nice to see a graphic representation of how efficient you are driving, like the leaves growing in a hybrid.
The scan part of the MaxiTrip works well, but there is no documentation on what some of the cryptic abbreviations mean. Since I only have idiot lights for most gauges, it's nice being able to see what the voltage or temp is without having to open the hood or get out other test equipment. It even tells you instantly if your car will pass a computer emissions inspection test. You may still fail if you have a tailpipe test, but you can be sure the electronics are working.
All in all, for the price, it's is the most informative trip computer available. If you only want to see fuel economy, there are better alternatives, some of which include graphics. However, considering price, preformance and features together, I don't think there is a better trip computer.
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