61 of 64 people found the following review helpful:
4.0 out of 5 stars
EZ-Scan 6000, June 14, 2005
This review is from: AutoXray 6000 EZ-Scan Scanner (Automotive)
I've been using this scanner for 6 day now and have performed 4 scans on various vehicles.
All the scans worked well. Not all the scans gave all the information I was expecting to see: It is VERY vehicle dependent. Some give a lot of information, and some give very little. All require a (REAL) vehicle shop manual. Although the codes are given in english description, the values given mean nothing if one doesn't know what the correct value is supposed to be! The same goes for reading various "Live data" in the Monitor mode. It's ALL meaningless unless you already KNOW what the readings should be!
The "PC" program installed without problems. You should be aware that the scanner connects to your PC via the old "Comm" ports, You know, Com 1,2,3,4... If you have no "com" ports available, your outa luck!(as in my case).
Customer Service/Technical Support: I tried to call and ask for support concerning the Com port issue and found NONE!! Support IS NON EXISTENT! They claim they have it, but I havn't been able to find it yet, 6 days and counting. The phones loop around, and none of the listed phone numbers work. Not ANY.
The Web support page returns a "server error" and has done so for the last 6 days.
As far as my Com port issue; I purchased a "Belkin" Serial to USB adapter and installed it. It provided a "Virtual Serial Port" via USB. This solution works fine. The update section of Autoxray' site worked. I downloaded the current tool and PC Software and downloaded it to the scanner. NOTE: The serial to USB adapter doesn't work with all software!! It's hit and miss... I was lucky.
The PC program provides a "Report" type screen with the data lined up as a summary report. Nothing fancy. No frills, no graphics. Just a way to store the data that was scanned.
My bottom line: Don't expect this tool to fix your car. You need real technical information about your car AND a healthy background in technical abilities.
I would not pay the suggested retail of $799.00! NO WAY!
I paid $450.00. I have the manuals and the background. it works for me. As for all those sensors... Is it the sensor or the wiring to the sensor, or the computer??? AutoXray does NOT play in that ballpark!
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13 of 14 people found the following review helpful:
5.0 out of 5 stars
Incredible Tool, August 25, 2007
I'm just a shade tree mechanic, but this tool is really handy when working on newer cars. I found it straight-forward and user-friendly. You can really save yourself a lot of money by diagnosing your own car with this scanner.
I know other companies sell scanners, many of them are thousands of dollars,(I think Snap-On sells one that is over $6,000!) but this scanner performs about 95% of the tasks the high-end ones do, at a much cheaper price. It has all the necessary adapters to work on any car with an on-board computer, and it gives you all the diagnostic info in real time.
Mechanics and dealers have to hate these things because of all the money it saves consumers in repairs.
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24 of 31 people found the following review helpful:
2.0 out of 5 stars
Overpriced BY FAR, July 29, 2007
This review is from: AutoXray 6000 EZ-Scan Scanner (Automotive)
MOST vehicles can be tested KOEO (key on, engine off - memory codes) with an analog voltmeter and counting needle sweeps, or looking at the CHECK ENGINE light and counting flashes.
Just because a code reader gives you a "32" doesn't mean you have a bad part relating to that number. An EGR valve stuck open from carbon on an older EEC-IV Ford will give an EVP sensor out of range (its not fully extended). A kinked MAP sensor hose will give odd problems and false readings. A generic TFI (ignition module) will have your car running like crap with no end to repair bills in sight (until you get a Motorcraft TFI again!).
This item is by no means a "magic wand". I had a chance to use one at a friends house...his hesitation problem was nothing but old spark plugs (platinum plugs are junk: get copper core; AC Delco or Motorcraft). This reader (AS ANY READER) will ONLY get codes STORED in your ECU, or "hard faults" in a KOEO test. Manufacturers used to make the processors "dumb" so they wouldn't store a code if the error only happened a few times - I feel they are doing it again.
If this is the "Lincoln" of all testers, it should come with a BETTER way to hook it to a PC - like an USB port.
I do like that it comes in a case...a small sheath would just hold the broken parts inside when it would be dropped.
I rate it 2 stars only because the retail price is ridiculous. The product itself is a 3.5 or so.
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