Customer Reviews

Automatic Sensor touch-free Soap Sanitizer Dispenser

5 star:		(2)
4 star:		(0)
3 star:		(2)
2 star:		(2)
1 star:		(5)

 

 

I bought two of these automatic dispensers for our bathrooms because of their competitive price. But these units are not without problems. You can't choose how much soap is dispensed, and the default is a large portion of soap. However, I was able to solve this problem by dropping my hand toward the bottom of the unit when enough soap was dispensed, and this seemed to solve the problem by cutting off the dispensing mechanism earlier than usual. One of the units won't chime when chime mode is selected while the other's chime does work. After about a week, I noticed one of the units was dispensing soap when no one was around, leaving a big puddle of soap next to my sink. I investigated and found out why it does this. In the mornings when sunlight shines through the window onto the dispenser and I walk past the unit, my casted shadow actually triggers the dispenser to dispense (not cool)! I've decided to return these and get better quality automatic dispensers that work right.

This product absolutely is not worth the money--or any money.

The first unit required 8 to 9 passes to get soap to dispense if it had been sitting for more than 10 minutes. The second was "better," requiring only 3 to 4 passes before delivering soap.

However, even if the seal had been adequate, there is no adjustment to the amount of soap delivered. It has a light that uselessly comes on each time the machine activates, but otherwise has not bells and whistles and is difficult to use, with poor design (too small spout for putting soap into it) and clunky feel.

On the other hand, StealStreet was highly responsive to complaints promptly sending a new unit when we complained the first time (although requiring us to return the first unit at our own expense) and then offering a refund without quibble (product cost only, not the cost of shipping) when we asked for that after receiving a second defective unit.

I should have read the reviews on this product!!! This product did not dispense soap at all, no matter how many times we tried. The chimes worked but that was it. A waste of money. Do not waste your money on this product.

I bought 3 of these. 1 for self and 2 for gifts. You have to hold your hand under it for about 5 minutes(it seems) to get anything to come out. Then just a little tiny drop comes out(even if you turn it up to dispense the most).
Was a waste of money.

I was very surprised to see all the negative reviews for this soap dispenser. I've had mine about 3 months and it works perfectly without a hitch. Chime rings, soap dispenses at just the right amount. My kids love it and it encourages them to wash their hands because they love to hear the chime ring. Would definitely recommend.

This is the best thing. I own three; I have one in the kitchen and one in each of my two bathrooms. I love them.

Well to be perfectly honest i'm not very happy with this item. You have to put your hand under it at least three time to get enough soap.

We have used this dispenser purchased on close-out from CVS for about 2 years. It works pretty well but ocassionally has the issues experienced by other raters. It has emptied itself out once or twice. It has failed to dispense at times like the sensor doesn't see your hand. After removing/replacing batteries, it may take awhile to start working properly. I gave it 3 stars because when it does work, it is very good. The concept of a touchless dispenser goes a long way to prevent the spread of germs.

Stopped working after 2 weeks. The motor works, the sound works but the soap is not coming out. Tried many times - no luck, changed the soap - no luck either.
Crap!

Though fairly attractive, reasonably priced compared with other similar products, and competitively priced amongst some sellers... It's a dud! If only it worked. Knowing that I was in the market to purchase some automatic soap dispensers, I received this one as a gift. Unfortunately, this product failed to work straight out of the box! Following instructions exactly with fresh batteries and priming, the unit would only produce a chime and the pump would make a faint clicking sound. After numerous attempts and fiddling with the unit, it never once dispensed a single drop of soap! Very disappointing. Based on other reviews, this product obviously has some quality issues. On a positive note, my friend contacted the seller (unknown to me which) and received a full credit without having to return the product. *I have recently purchased 2 Lysol brand "Healthy Touch" new "Stainless (steel) Look" automatic soap dispensers (on sale $7 at Walmart, reg $10, plus Lysol $3 discount coupons available online) and will review them after they have been in use for a while. Lysol Healthy Touch Soap Stainless Steel System , W/8.5oz Aloe, Size: Kit