Automotive Quality Systems Handbook [Paperback]

David Hoyle (Author)

Book Description

Publication Date: August 29, 2000 | ISBN-10: 0750672439 | ISBN-13: 978-0750672436 | Edition: 1st

The Automotive Quality Systems Handbook is a step-by-step guide to interpreting and implementing the ISO/TS 16949. Accepted by major vehicle manufacturers as an alternative to the existing US, German, French and Italian automotive quality system requirements, this Technical Specification defines specific requirements for the application of ISO 9001: 1994 throughout the automotive supply chain. While initially the standard will be voluntary, for the first time, second and third tier suppliers may be faced with pressure to undergo third party registration. After the year 2000, the next version of the standard has actually replaced the four existing standards, (AVSQ, EAQF, QS-9000 and VDA 6 1) and the price of entry to the global automotive market is conformance to this new standard.



This handbook is an essential and comprehensive guide to enable organizations to interpret and implement the ISO/TS 16949. Unlike other books on the subject, each element, clause and requirement is analyzed in detail with guidance provided for its implementation. The handbook is written primarily for implementers and discerning managers, for instructors and auditors and contains a range of solutions that would be acceptable in the automobile industry. It includes details of the certification scheme, the differences with existing standards, check lists, questionnaires, tips for implementers, flow charts and a glossary of terms.

This book gives more than an overview, it tells how you to do it!
Contains detailed instructions and check-lists for implementation
Addresses all ISO requirements

Editorial Reviews

Review

'The objectives set out for creating the ISO/TS 16949 Standard include a
move forwards such that more than before this Standard prescribes elements
that will be reflected in continuously improved product quality and not
merely systems requirements. David Hoyle's book captures and explains the
philosophy behind the Standard in a comprehensive and understandable manner
as well as giving insights into the processes required to satisfy the
technical requirements.'

Business Excellence Manager, Quality Improvement
The Society of Motor Manufacturers & Traders Ltd

From the Publisher

Each element, clause, and requirement is analyzed in detail with instructions provided for implementation. QS-9000 Quality Systems Handbook is written primarily for implementors and discerning managers, as well as instructors and auditors, to help them understand the requirements and a range of solutions that are acceptable to the automotive industry. It includes check lists, auditor questions, tips for implementors, flow charts, and a glossary of terms. --This text refers to an alternate Paperback edition.

See all Editorial Reviews

Product Details

• Paperback: 560 pages
• Publisher: Butterworth-Heinemann; 1st edition (August 29, 2000)
• Language: English
• ISBN-10: 0750672439
• ISBN-13: 978-0750672436
• Product Dimensions: 9.1 x 6 x 1.1 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #2,149,245 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

4.0 out of 5 stars Very comprehensive, October 5, 1998

By A Customer

This review is from: Qs-9000 Quality Systems Handbook (Hardcover)

David Hoyle's book on QS-9000 is one of the best books I've read on the automotive standard. I use it as my 'bible' for instruction and for creating documentation. I would recommend it to anyone who is contemplating certification.

5 of 6 people found the following review helpful:

5.0 out of 5 stars Excellent handbook covering ISO9000 and QS-9000 !, July 22, 1998

By 

Roland J. Kelly ([e-mail]) (Fremont, California USA) - See all my reviews

This review is from: Qs-9000 Quality Systems Handbook (Paperback)

David Hoyle's QS-9000 Quality Systems handbook is essential reading for all interested parties who require a succinct accurate analysis of QS-9000, Quality System Requirements.

As a practicing QS-9000 Registered Lead Auditor the writer has informally recommended the text to numerous corporations worldwide. Divided into two parts - Preparation for QS-9000 and Satisfying QS-9000 requirements.

Part 1 - Preparation for QS-9000 initially reviews quality assurance fundamentals in clear language including discussion on the quality , price and cost relationship. The mechanics of the QS-9000 registration process (similar to ISO9000) are covered together with a listing of key QS-9000 requirements and many common misconceptions. ( These may be useful in discussing an invalid nonconformity with an over zealous QS-9000 auditor !!)

Part 2 - Satisfying QS-9000 requirements takes each of the 23 sections of QS-9000 (2nd Edition February 1995) and in very good detail explains the! actual QS-9000 requirement and how it may be incorporated within a quality system. A useful Task List, Questionnaire and 'Do & Don't' listing is included at the end of each section.

In summary its hard to criticize this book as it is truly a world class text !

Roland J. Kelly QS-LA , CQE , BS MS Natonal Standards Authority of Ireland Fremont California USA

2 of 2 people found the following review helpful:

5.0 out of 5 stars A voiceless real advisor, not just a guidebook, September 22, 2000

By 

Taghi Gheisari (SMD-Co Tabriz, Iran) - See all my reviews

This review is from: Qs-9000 Quality Systems Handbook (Paperback)

I not only read this book, but also I was the chief editor for a translation of it into Farsi (a limited companywide translation). Being Editor for the Farsi translation, I had to read it letter by letter, and compare the concepts with the original text. So I can claim that I am one of those who has read the book deeply and completely in detail. This is such a handbook that makes companies needless of consultors, for many parts of the implementation project. It takes the managers' hand, carrys them step by step, giving a deep insight onto the thoughts behind the physical name of "QS-9000". None of the words has been neglected to read critically from the consistency and interpretablity point of view. I and all the translation team, enjoyed and learned a lot through reading the book. (Unfortunately I have not the address of Mr. Hoyle and looking for his address, to communicate directly, to take the greetings and thanks of the team and mine, and to send a Farsi translation to him.)

We completed the translation and desktop publishing in only 28 days, (it takes normally at least 1 year)! What is clearly identifiable, Prof. Hoyle knows the backbone of ISO9000 and QS-9000 philosophy well, that is why his comments on the ambigous or confusing parts are completely consistent with ours as advisors with many practical experiences. I had some footnotes on Farsi translation of this book, but this never lessen a bit the value of it and I pride that it was a real remote training course of Prof. Hoyle himself for me and our experts.

The handbook can be also a good guide for implementing any standard system like VDA 6.1, ISO TS 16949, French, and Italian automotive companies' similar standards, becouse it is concept-oriented and not QS-9000 word- or phrase-dependent.

I leave my e-mail address, and looking forward to any kind mail about the address of Proffessor by others khowing him.