Customer Reviews

VCOM SystemSuite Professional 6

5 star:		(6)
4 star:		(6)
3 star:		(0)
2 star:		(0)
1 star:		(9)

 

 

After purchasing the program thinking it would perform a through check on my Presario running XP Home all I get is a message that SSP6 has unexpectedly quite. I emailed tech support w/ the info, but so far no response after 10 days. There is no # to call for support. Maybe I overlooked something.
Also, I submitted the rebate form which came on the package, but was told that the seller was not participating in the rebate program and I need to check w/ them. I did and they said they shipped what VCOM had provided them, which included a rebate form if doing a competitive upgrade.
Not very impressed w/ either the software or the company. Would never buy another product from these guys, even when the price after rebate is 0. LOF.

I have owned eleven VCOM products and from now on, they don't have my business. The product touts itself in part as a vital tool when/if your machine crashes. If it does, be prepared to shell out the cost for another complete program. You are told that the program is already installed on another machine and you can't run it-although this occurs after a lengthy and cumbersome installation process. Sadly, customer assistance is no help-emails are unanswered and you can't get through via phone...What you do get from them once you register are constant emails about new products. Thanks, folks. Version 6.0 is also much slower than Version 5. Support for 5.0, by the way stopped abruptly when the new edition came out, despite the functionality of that program. For the price, the software should work like a major player, rather than a dollar bin special.

Be advised, this Software is for a SINGLE USER, only licensed for one computer. I bought this for Home use after using SS% for 2 years and V-Com said it would no longer be supported of 03/06. I installed it on 2 home computers, it worked fine for 4 weeks, then it popped up a Box on my second computer that I couls not use it because it was licensed on another computer, I needed to buy additional license for each computer. When I tried to use it on my Main computer, it popped up the same message. So now it will not work on either computer. I uninstalled it and sent it back. Just because it's Cheap does not mean it's any good.

I got a small computer business, and I recommend this to all my clients. It cleans up the hard drive, personilzed or the safe files. it'll defrag, but first it runs a smart check of the harddrive. it'' do you ZIP files, it has a very powerfull firewall. The antivirus works perfect and it has aotumatic update with no boxes to click at all. It has disk snapshot, backup of impoetant system files, and it'll ask if you want to add a system restore point to the deal. Very easy scheduler interface too. It keeps an eye on your disk space and thge anti spyware works great. It has a awesome all-in-one button to do all the above with a safe setting not to mess up anything. There is many options for individual virus scan as folders, files, deep scan quick scan, media scan, custum scan and on and on. it has regystry editor and a awesome regestry defrag. It also has clock syncronizer and a program to check oversized folders. It has sytem monitors which really works awesome and it has PCdiagnostics and System explore to see everything that is happening at your system right now. Media verifier and also a windows error tracker. It has Undo capabilities and other neat recovery tools. It also has many good uninstall applications and even a move application which can move an installed application from one PC to another. This program though takes a little while to do its initial scan, but once that it done you can move it easily. Amazing programming!! Why am I telling you all of this? Because this program has it all, and it is not just crammed in there, they really really thought about it and made something amazing. I used to have to install many different preferred programs to clean up a PC or repair the registry files and now I am down to but a few. Now don't be scared if you get overwhelmed by all of this. The program is extremly easy to use on most part. When you click the icon i running programs an overview comes up and it has either a green yellow or red mark telling you exactly what needs to be done, when it was done last time and it all happenst just by clicking the link in that same window. The user interface is VERY easy to use and even the most computer illiterate tells me that they love the program. Trust me, this will take good care of you. Also, if you end up one day with a need for computer repair, clean up, tune up, or rescueing, your Pc repairman will have all his tools right there and you don't need to purchase any additional software.

Unlike Norton, I have not had issues with Win98, 2000, XP-Pro, nor have I had to periodically reload the OS on the ten assorted machines I have used this Suite on, for many years.

I would prefer less keystrokes to perform routine tasks, but will trade that for the lack of headaches and the very good OS optimizing/maintenance. I use homebuilt desktops, Sony, Compaq, Averatec and IBM laptops; all w/o problems; all run swiftly as the registry files are much smaller and my HDs are optimized.

My other gripe is the loss of multi-machine okay to run it, as with the older versions. There was no warning that my new version would restrict me to one computer, which happened to be an Averatec that died. E-mail contact reset the license to my IBM laptop. I run the software I paid retail prices for in an un-updated mode (except for anti-virus and anti-spyware) on the others.

I'd like to see an inexpensive multi-machine option offered.

I've been a SystemSuite user for years. when I bought my computer several months ago I thought I would purchase the upgraded version of SS. It worked as good as before, but some parts dont work with WinXP. I always thought it was the easiest of all the utility programs out there. the best part has to be the antivirus protection. it found items and programs that the others didnt.

I bought Version 5 of this software a few years ago and was very pleased with the many features. A tech at my Isp (BellSouth) recommended this software to me. I recently purchased version 6 for my new laptop which is running Windows Xp Pro. Installation was a snap. Updates are frequent and install quickly with my Dsl connection. The software suite has in my opinion more and better features than Norton Pro which I use on my desktop. I really like the Registry cleaner (fixer) and the defrag tools. (They use Trend Micro for virus protection) The program allows simple maintenance or for more experienced users indepth tools that allow you to maintain and tweak your system. There is a lot of extra programs that come with this software that I did not install after reading some reviews and warnings about using them. However, my personal experience after installing just the System Suit 6 Professional has really been good for me. I bought my copy from Walmart and filled out the rebate following the instructions carefully and I received my rebate after about 6 weeks. I hope if anyone buys this software because of my recommendation will have similar results. I would rate my knowledge of computers as above average, which may be why I did not have any problems with the software.

After owning SS5, I was looking forward to 6 as a replacement for my attempt to use the very slow running McAfee security products. This version of SS simply failed to loaded it auto email and filescan functions, despite numerous suggestions from VCOM. I was forced to return it as defective and had to the pay the shipping myself. I was very disappointed in this product and will not buy another of their products again.

I have used SystemSuite since the days that Ontrack owned the business. This edition works great on my XP computer and ME edition. If I have any questions, I simply email their Tech Support and I usually get an answer within 48 hrs and usually the same day, if emailed in the morning hours. They will continue to assist on the problem, as long as I email them further updates. The software easily exceeds Norton, System Mechanic and the free software on the web. I have never had a system problem while using any of the utilities. If there is a problem, pull out the enclosed booklet and read the information. It will explain how to re-do the problem. There is minor upgrades over the SS5 edition, but all for the best. I will continue using this product.

Seems to work well but doesn't allow me to schedule events automaticly.