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11 of 12 people found the following review helpful:
5.0 out of 5 stars
Excellent Laptop, January 23, 2007
This review is from: Averatec AV7170-EC1 17" Laptop (AMD Turion 64 X2 TL-50 Dual Core Processor, 1 GB RAM, 100 GB Hard Drive, Dual Layer DVD) (Personal Computers)
Laptop is fast, performs beautifuly and has great visual properties. Simple to set up and easy to use.
Only negative - Windows did not include a backup copy in case of a problem with software - in fact no OEM software had their original disc in case of a problem.
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5 of 6 people found the following review helpful:
1.0 out of 5 stars
Only buy if you are never going to send this in for service..., December 11, 2007
This review is from: Averatec AV7170-EC1 17" Laptop (AMD Turion 64 X2 TL-50 Dual Core Processor, 1 GB RAM, 100 GB Hard Drive, Dual Layer DVD) (Personal Computers)
Just 5 months after purchasing my laptop, the motherboard just stopped working. I sent my computer in for service on September 19. As of today, December 12, I still have not received my laptop back. Averatec's customer service personnel has been nothing but rude and not one person ever seems to be able to give me a straight answer. I have heard similar stories from other customers with service issues as well. The majority of their products may be decent, but if you ever happen to have a problem with yours, don't expect Averatec's customer service to help you.
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2 of 2 people found the following review helpful:
1.0 out of 5 stars
Genuine Garbage, February 8, 2008
This review is from: Averatec AV7170-EC1 17" Laptop (AMD Turion 64 X2 TL-50 Dual Core Processor, 1 GB RAM, 100 GB Hard Drive, Dual Layer DVD) (Personal Computers)
I had the same problem as the previous negative comment, poor customer service, cronic unit failure and un-responsive customer service. I call corporate headquarters in an attempt to resolve the issue for three weeks, without the courtesy of a reply. BUY ANY OTHER MACHINE!
I am currenlt writing this on the THIRD UNIT and it heat fails about every 20 minutes. Terrible customer service - probably because they are overwhelmed supporting a terrible product. BUY SOMETHING ELSE - PLEASE!
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