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4 Reviews
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Average Customer Review
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11 of 12 people found the following review helpful:
5.0 out of 5 stars
Excellent Laptop
Laptop is fast, performs beautifuly and has great visual properties. Simple to set up and easy to use. Only negative - Windows did not include a backup copy in case of a problem with software - in fact no OEM software had their original disc in case of a problem.
Published on January 23, 2007 by BFD from DC
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5 of 6 people found the following review helpful:
1.0 out of 5 stars
Only buy if you are never going to send this in for service...
Just 5 months after purchasing my laptop, the motherboard just stopped working. I sent my computer in for service on September 19. As of today, December 12, I still have not received my laptop back. Averatec's customer service personnel has been nothing but rude and not one person ever seems to be able to give me a straight answer. I have heard similar stories from...
Published on December 11, 2007 by Elizabeth Winters
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11 of 12 people found the following review helpful:
5.0 out of 5 stars
Excellent Laptop,
By BFD from DC (Washington, DC United States) - See all my reviews
This review is from: Averatec AV7170-EC1 17" Laptop (AMD Turion 64 X2 TL-50 Dual Core Processor, 1 GB RAM, 100 GB Hard Drive, Dual Layer DVD) (Personal Computers)
Laptop is fast, performs beautifuly and has great visual properties. Simple to set up and easy to use.
Only negative - Windows did not include a backup copy in case of a problem with software - in fact no OEM software had their original disc in case of a problem.
5 of 6 people found the following review helpful:
1.0 out of 5 stars
Only buy if you are never going to send this in for service...,
This review is from: Averatec AV7170-EC1 17" Laptop (AMD Turion 64 X2 TL-50 Dual Core Processor, 1 GB RAM, 100 GB Hard Drive, Dual Layer DVD) (Personal Computers)
Just 5 months after purchasing my laptop, the motherboard just stopped working. I sent my computer in for service on September 19. As of today, December 12, I still have not received my laptop back. Averatec's customer service personnel has been nothing but rude and not one person ever seems to be able to give me a straight answer. I have heard similar stories from other customers with service issues as well. The majority of their products may be decent, but if you ever happen to have a problem with yours, don't expect Averatec's customer service to help you.
2 of 2 people found the following review helpful:
1.0 out of 5 stars
Genuine Garbage,
This review is from: Averatec AV7170-EC1 17" Laptop (AMD Turion 64 X2 TL-50 Dual Core Processor, 1 GB RAM, 100 GB Hard Drive, Dual Layer DVD) (Personal Computers)
I had the same problem as the previous negative comment, poor customer service, cronic unit failure and un-responsive customer service. I call corporate headquarters in an attempt to resolve the issue for three weeks, without the courtesy of a reply. BUY ANY OTHER MACHINE!
I am currenlt writing this on the THIRD UNIT and it heat fails about every 20 minutes. Terrible customer service - probably because they are overwhelmed supporting a terrible product. BUY SOMETHING ELSE - PLEASE!
1.0 out of 5 stars
Bad Company,
By
This review is from: Averatec AV7170-EC1 17" Laptop (AMD Turion 64 X2 TL-50 Dual Core Processor, 1 GB RAM, 100 GB Hard Drive, Dual Layer DVD) (Personal Computers)
I purchased a computer from them as a gift for my wife this past Christmas. The computer did not make it even 2 months. I shipped the computer back to them and they have had the unit for 39 days now and have given me the run around like no tomorrow. To all who consider buying from them, BEWARE. I am awaiting to get my money back in full refund if I can.
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