Customer Reviews

Avia Women's 357

5 star:		(0)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(0)

 

 

The shoe was one half size too short even though others said the shoe was fairly true to fit. No big deal, however. I packaged them in the box and used the Eastbay "Smart Return" label that came with the box. If you have any problem with the shoes, send them back and Eastbay will handle the transaction for you for a mere $6.50 return fee. They do NOT tell you that the return may take up to THREE weeks to process without any idea of a return date. The original shipment was fine. The return was awful so far. I returned them on 4-6 and on 4-8 they left Greensboro, NC. That's all I can tell you. That's all Eastbay can say other than "I just answer the phone and I have been told to tell customers who use the Smart Label (or whatever it is called) that it may take 3 weeks to get here." There may be instances of slow service by USPS, but I have NEVER encounted that type of delay. Eastbay essentially says tough and that's it. This is a quick review of an unsettled issue. When the process is over, if at all, I'll let you know more. Judy
Today is the 19th and Eastbay does not know anything about the shoes. The Postal Service (contradiction of terms?) knows nothing even though they have a tracking number provided by Eastbay. Amazon, on the otherhand, has come to the rescue or at least they have tried to help unlike Eastbay and our wonderful USPS. My resolve: no more purchases from Eastbay; no more dealing with USPS.

Please be advised that this particular style runs about a 1/2 size small. For example if you wear a size 9 and you'll need a size 9 1/2, especially if you're planning to wear sock with them. Otherwise, they're a great looking shoe and you can't beat the price.

These shoes would be very comfortable if they were sized correctly. They felt okay when I first put them on, but after walking about a mile, my toes curled up. It is usually easy to tell when a walking shoe is too small, but it wasn't with these shoes until I walked for a while.

I had a pair of these already and ordered another pair the very same size. The shoes I received were marked the same size, but turned out to actually be a full size smaller. I gave them away.