- Hardcover: 337 pages
- Publisher: Amer Society for Quality (June 1995)
- Language: English
- ISBN-10: 087389331X
- ISBN-13: 978-0873893312
- Product Dimensions: 9.1 x 6.1 x 1.1 inches
- Shipping Weight: 2.6 pounds
- Amazon Best Sellers Rank: #2,311,715 in Books (See Top 100 in Books)
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