I have been using this wax on my brows for over 5 years. It works great. You do have to be careful when using it because it requries oil to remove the excess wax. I don't know how out of control the last reviewer was using it to have such a bad experience. It's cheap too because I was going to a salon to get my brows waxed and it would cost $10-$20 each time. This Avon wax can be used over and over again for many monthes! It is the only wax I have found to use on my own that auctually works! I am a forever customer of Avon Skin So Soft Wax.