|
|||||||||||||||||||||||||||||||||||
|
3 Reviews
|
Average Customer Review
Share your thoughts with other customers
Create your own review
|
|
Most Helpful First | Newest First
|
|
6 of 6 people found the following review helpful:
5.0 out of 5 stars
Customer Service Bible,
By
This review is from: Award Winning Customer Service: 101 Ways to Guarantee Great Performance (Paperback)
As a small business owner this book has been an invaluable resource.
It is full of practical, easy to implement advice for both employees and managers. If you want to be your customer's #1 choice and give great service, this is the must buy book!
5 of 7 people found the following review helpful:
5.0 out of 5 stars
Staying on the TOP of the game!,
This review is from: Award Winning Customer Service: 101 Ways to Guarantee Great Performance (Paperback)
In the business market today, change is certain. Businesses MUST stay ahead of the competition. The way to do that is providing great customer service. This book is exceptional in developing your valuable employees into top-notch representatives by simple, easy-to-follow tips. Your management employees will also benefit with outstanding coaching and feedback techniques.
0 of 14 people found the following review helpful:
5.0 out of 5 stars
Award Warning Customer Service,
Amazon Verified Purchase(What's this?)
This review is from: Award Winning Customer Service: 101 Ways to Guarantee Great Performance (Paperback)
I received this book in a timely manner and the book was in excellent condition.
Although I haven't yet had time to read this book, the service was Excellent. Many thanks. With Best Regards, Dave Klein. |
|
Most Helpful First | Newest First
|
|
Award Winning Customer Service: 101 Ways to Guarantee Great Performance by Renée Evenson (Paperback - September 12, 2007)
$17.95 $12.90
In Stock | |
 
| ||
