Customer Reviews

BébéSounds Flat Panel Color Video and Sound Monitor

5 star:		(7)
4 star:		(6)
3 star:		(3)
2 star:		(4)
1 star:		(12)

 

 

We have gone through about 5 video monitors in the past 2 years and 3 months. Our daughter has special needs and it's very important we see her and her equipment (numbers) on screen. A lot of the ones that seemed good had too small of a screen and all of the previous monitors with the bigger screens (summer infant & safety 1st) have had poor reception from day 1 and I live in a small ranch so distance is NOT an issue. After a while they would fuzz or have lines in the screen.
This screen is AMAZING compared to the previous monitors. When we saw this product we ordered it right away, ordered the 20 dollar 3 year warranty too which was a great deal from J&R through Amazon. Right away we noticed the difference in quality from our previous ones. I am glad it also comes with the option for another camera for my future child.
Reception has been wonderful this far, picture is clear, sound is great... etc... we have wireless internet and many phones in our house and it's still great. The monitor is so much less bulky and very nice looking.

A++++ to this video monitor. It's about time baby monitor technology started stepping up... and finally they are in the right direction!

Having 3 boys, I've burned through a lot of audio monitors, so I anticipate issues with feedback and interference. I bought this monitor because it seemed to offer the most hope for reducing interference and static and provide a clear image. Our 11 year old has "issues" sleeping at night so we installed this monitor about a month ago to be alerted when he wakes up and starts playing or reading intsetad of going back to bed. (He clearly takes after mom). Initial installation was a breeze and we mounted the camera on the wall but it was virtually impossible to find a good reception point for the monitor receiving unit in our bedroom. Although our room is some 40-50 feet from his room, cheaper audio monitors never gave us this problem. When we finally we were able to get a viewable (but always very grainy) signal, we had to contend with constant sputtering noise and feedback all night. However, otherwise it worked "okay" for the first few weeks. However, after approx 3 weeks it became harder and harder to position it for a decent signal and minimal noise. About a week ago, the monitor started flashing on and off every 5-7 seconds - giving our supposed haven of rest a disco/strobe light atmosphere. The monitor then died altogether, although we had to turn it off anyway to get some sleep. I am going to try to return it but will see how the manufacturer responds, since it is outside of the seller's (J&R) 30-day warranty. That having been said, I will probably contact J&R anyway, becaused I've bought many products through its web site and have enjoyed good customer service ...I will try to remember to update this review if and when someone comes through with a replacement. That, of course, also depends on whether I can get any decent sleep now)

I have had this monitor for about 6 months now. At first I was thrilled with it. The screen is a great size and the picture, during the day, is very clear. The night vision is OK, but can't be dimmed like other models I've had in the past. So it keeps our room brightly lit all night unless we turn off the picture all together (which you can do and still have the sound on). However, about a month after purchasing it, it started to get very finicky. The picture is still OK, but there is lots of crackling and buzzing. Then if you even get it in the same room with a portable phone or any other electrical source (even an outlet) it just flashes, crackles loudly and flickers on and off. Very annoying. It got to the point where we cannot have it next to our bed at night. The only place where we can find a spot with limited interference is in the hallway outside our room. Kind of defeats the purpose... at that point, the monitor is closer to the baby than it is to us.

Yesterday, the monitor just crackled and died. Sound still works, but the picture is dead. I'm going back to our first monitor that lasted about 18 months and was great (safety 1st, sight and sound monitor) It wasn't in color, but this monitor only shows color in bright sunlight. At night, it's all black and white anyway.

Also... the blue power lights and a large 1/2" light around the brightness control on the monitor, as well as the power lights on the camera are so bright, they need to be covered with electrical tape... and even then, the blue light creeps out. Way too bright and distracting to a baby (or Mom and Dad) trying to sleep!

I would not recommend this monitor. Not worth the money or the aggravation.

I cannot say enough about how much we love this monitor. We had the Bebe Sounds Angelcare Movement Sensor sound monitor for the first year of our daughter's life because we wanted to monitor her breathing during the time she'd be threatened most by SIDS. We liked that monitor, but interference with our cell phones was a pretty big problem. I was worried about this video monitor because it was a big expense to risk it not working due to interference, but the reviews were strong and the screen was large enough for grandparents who might be baby sitting to see. We have been thrilled. There is no interference with this monitor (we have one cordless phone, two iPhones, and two wifi stations). Seeing what our daughter is doing (vs. guessing if she is fussing to get us to come into the room or actually has her leg stuck between the rails in the crib) is so nice. It helps us all be consistent with naps and night time sleeping. No caregiver will go in after agonizing over what our daughter is doing. As a result she doesn't expect us to come in if she's fussing because she tossed her lovey out of the crib. Our only joke is that "smell-o-vision" would be nice in case a poopy diaper might be getting in the way of going down for a nap. And as a small real criticism, we think its funny that the manual says the camera has batteries "in case of a power failure", but the monitor/receiver can only be plugged in. What?!? :) Otherwise, we wish there was a SIDS combo video monitor like this one when our daughter was a newborn. It would have saved us a lot of angst.

I received this monitor as a gift for my baby shower and I was so excited, however after setting up the monitor I was disapointed and I'm returning it for another flat screen monitor on the market. We had two big problems with the monitor - first there are two lights on the camera and it's like having an airplane runway in our baby's bedroom. It was so bright that my baby just stared at it and wouldn't fall asleep. Finally I put some tape over it and that kind of fixed the problem. Then, on the first night, the monitor kept turning off and on, I have no idea why. I read that other people have had the same problem. My advice - read the reviews before you buy it!! I wish it worked out better!

I buy these monitor under the GRACO name, and these is not a Graco monitor, these is bebesounds product, bad range lot of interference, bad product, bad experience, I will never buy again these brand.

Don't waste your money on this product. I wish I had read the reviews before I added this monitor to my baby registry. It only worked for about 4 weeks and then crashed. Now, when I turn it on, there is no picture. When it did work, the picture was nice and clear but from the first time I used it, there were many times the picture would suddenly go blank and then return after a while.

I m sad my family wasted their money in giving us this monitor as a gift for our new baby. Our phones 5.4 Mhz phones interfere withe the reception so we have to unplug the phones when we want to watch/monitor the baby. Worst off, the LCD screen doesn t work at all. The only way we can get a picture is to hook it up to the tv. Then the picture is fuzzy at best. This would be a great product if the features actually worked. We called Bebesounds for support and found their customer service to be very rude and uncaring. They stonewall themselves behind "their policies" and refused to help us at all. I would never buy from Bebesounds again and would greatly encourage you to do the same. You d be better off with a $20 monitor from Wal-Mart than this over-priced paperweight.

We are sending this back tomorrow. We purchased the Uniden wireless camera for $40 less, and it's much better. The video had white lines going through the display, popping audio, and would loose it's signal every once and a while. This device is plain unaccepable.

At first, I thought that this device was as it good as it was going to get. WRONG. This is the worst it gets. Once we purchased and installed the Uniden 2.4Ghz set ($139 Sam's Club, or $169 Amazon), I saw that I was dealing with something that could be better.

Every baby monitor from every manufacturer we've tried have all stopped working in 6-9 months. Saw this one and figured with the LCD screen, we might have better luck, HA!. First one stopped working after one hour. The second was dead out of the box. After 6 weeks of waiting, the replacement worked. After 6 months, the reception got worse, now the picture is intermittent and you have to cycle the power to see it again. The blue LEDs on this thing are bright enough to land an airplane. Even with a piece of duct tape on them it still lights up the room. We've spent $$$ on multiple monitors from all the different manufacturers and they are ALL junk. You're better off to install a wired CCTV system in your house, in the long it will be less money and far more reliable. Amazon should be removing all of these junk manufacturers from their site.