Top positive review
496 people found this helpful
Very cute ... but....
on December 8, 2011
I bought these boots in the Champagne color late October and it's now early December. First of all, I do love these boots. They're super cute, great with leggings & a tunic length sweater or shirt. Plus they're very comfy on my feet even though I'm currently 7 months pregnant. I did use a water protectant on them as soon as I got them to help protect them during our wet snowy Wisconsin winters. All of that said, just this week I noticed that the sole near the toes was coming undone on one of my boots. :( Very disappointed in the quality of these boots. Not sure if I got a fluke pair or what but I plan to contact BEARPAW to inform them of this issue. I'm wondering if a subpar glue was used or something.... The sole shouldn't be coming undone already. They're not even 2 months old! I don't hike in them, am not rough with them, am not doing any crazy activity while wearing them, etc - I strictly wear them running simple errands, grocery shopping, etc. Not sure if others have had this issue or not but be aware that it's possible it could happen to your pair, too. Other than that - and having the sole come undone is an issue to me - these boots are awesome. Hopefully BEARPAW will stand behind their product & help right this situation with me once I contact them.
EDIT: I gave these boots another star because of Bear Paw's AWESOME customer service!! I contacted them, sent them a picture of where the sole was coming apart after only 2 months and they sent me a pair new pairs of boots without me having to spend one extra penny to even ship the old pair back to them. You just don't get that kind of customer service very often these days. I'll always look to Bear Paw's shoes first in the future when I'm in the market for a new pair of boots!
Also, I found these boots to be very true to size. I wear a size 7, got these boots in a size 7 and they fit perfectly. I can wear them with thin ankle socks or even my thicker Smartwool socks on super cold days. These come up to mid-calf (so not knee-high) on me and I'm 5'4.