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Most Helpful Customer Reviews
15 of 17 people found the following review helpful:
1.0 out of 5 stars
Broke after two espresso shots.,
By
Amazon Verified Purchase(What's this?)
This particular model (830XL) was out of stock at most dealers. I was tempted to get the older model, 820XL, but found negative reviews regarding its pressure guage breaking down often. I wanted to avoid that so I waited and found a seller that had the newer 830XL in stock. Item was well packaged and was delivered ahead of schedule.
I ran my first espresso, and it came out decent with a good amount of crema. I tried again using a different grind size. I can see the pressure guage showing optimal pressure for the 1st run, and slightly higher for the 2nd run. On the third run, the pressure guage stopped working and the espresso was muddy and terrible. I made sure everything was clean and water tank was full, etc. I tried both manual and automatic modes. I tried going back to initial grind size. I have a pretty good coffee grinder (Rancillio Rocky) that gives out very consistent grind size. I tried everything I could think of, but the pressure guage never worked again and the espresso was not the same as the first two that came out. They emphasize that this machine is die-cast. I was expecting a solid build quality. It's beautifully designed, but I don't know how much of this machine is actually die-cast. A good part of this thing is also plastic with something silver on the surface. I can cause the machine to flex slightly by applying some pressure from the sides when I try to move or shift it. It didn't feel as solid as I was expecting it to be. I really wanted to like this espresso maker. It appears Breville did not do so much to address the common pressure guage problem found in the previous model. Thank God I bought this from Amazon; I just arranged a return with the Seller without any trouble. I've purchased a Rancilio Silvia since. Very satisfied with the Silvia. Check her reviews.
7 of 8 people found the following review helpful:
5.0 out of 5 stars
Stylish, easy to use, makes great espresso,
By LB (IL) - See all my reviews
This review is from: BES830XL Die-Cast Programmable Espresso Machine
I've had this machine for about 3 weeks now. This is my first espresso machine so I don't really have any others to compare it to. The machine comes fully assembled and ready to use out of the box.
It heats up quickly and makes a great Espresso every time, I have been using the pre-programmed settings for the single and double shots and it comes out great with a nice crema. Used both a medium espresso grind as well as a preground coffee that I originally bought for a drip coffee machine, both types made great espresso. The milk forther is very nice, easy to use, and quick to steam. As one of the other reviewers mentioned cleaning is a breeze for all components which is a huge plus. Got this refurbished on buy.com for $150, which is an amazing deal for this machine. Haven't had any issues with any of the components so far.
3 of 3 people found the following review helpful:
4.0 out of 5 stars
I *love* my Breville...4+ stars,
By
This review is from: BES830XL Die-Cast Programmable Espresso Machine
I love my machine.
If my house were robbed and they stole my Breville 830, I would replace it with another Breville 830 (I've only had the machine for 4 months...I reserve the right to change my opinion if it fails me in the first 2 years). BES830XL Die-Cast Programmable Espresso Machine Every morning I stumble over to this very beautiful piece of machinary, and push that round "start" button and savor the anticipation of coffee drinks better than I get at the local overpriced coffee drive-through. I can't comment on reliability apart from "mine works just like new and I use it twice a day". At four months old, that's expected. Ask me in 2-3 years. My last machine was a gift from my parents in 1991. It finally died of total system collapse (i.e. "old age"). This machine makes great espresso WITHOUT having to be an expert. I had my heart set on a LaPavoni Europaccola, but after reading the blogs , I knew that I'd never devote the hundreds of hours to learn how to exactly tamp the coffee, say the magic spells and do the special espresso dance necessary to pull a great shot out of such a machine. SO maybe this machine doesn't produce the AMAZING espresso that experts get from a LaPavoni. But even a half-awake idiot like me can dump coffee into the Breville basket thingy and push the big round button at 6:01am and have truly good espresso by 6:02am. GREAT: ****** The machine is BEAUTIFUL to look at. It looks more expensive than $500. In the past, when I've looked at a lot of machines in stores, seen the price , and thought "they want HOW MUCH for THAT?" Not this machine. Well-built. The brew head "assembly" is definitely made to last. It weighs about 25 pounds, so it's not some flimsy piece of junk. So easy to make excellent espresso. The included filters have some sort of a pressure thing in them so you get exactly the right pressure for good espresso. If you're an expert, you can use the single walled baskets. Buttons are easy to program if you prefer your shot size to be larger/smaller than standard. Steam gets generated pretty quickly, & Steam wand easy to clean. I love the 2+ litre water tank (although it seems to go through water pretty quickly). Average to not-so-great: ************************ The hot water spout is semi-lame. you run out of hot water real fast. The drainage try fills up pretty quickly, and it's a bit plasticy underneath the nice metal cover. BE CAREFUL not to use overly finely ground coffee with double-walled filters. The coffee will get stuck in between the walls and then you will be most unhappy. Note: I put the "ruined" filter in a pot of boiling water for several hours, put it in the Breville, and then ran hot water (no coffee) thru it until the gunk got blown out. I find the "huge solid steel cup warming tray" is useless - it takes about a half hour to get the cups warm. Unless you leave the machine on all the time. Because the coffee filter assembly is such a big hunk of solid metal, the first shot of espresso can come out a bit lukewarm. Manual recommends running hot water through it. I don't bother. I just make my first one a double. For $500, i think the warranty should be longer than 12 months....even if it's "parts & labor" for 12 months and "parts" for months 13-24.
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