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BISSELL Healthy Home Upright Vacuum Cleaner, Bagless, 12 Amp, 16N5

by Bissell
136 customer reviews
| 5 answered questions

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  • 12 amp upright vacuum cleaner with AireTight HEPA filtration system
  • 9x multi-cyclonic cleaning system for non-stop suction power
  • 15-inch rotating brush with on/off control; 7 height-adjustment settings
  • Telescoping extension wand; lifetime belt; easy-empty dirt container
  • Measures 14 by 15 by 44-1/2 inches; 5-year limited warranty
2 used from $75.00

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Product Description

Healthy home vacuum.

Product Details

  • Product Dimensions: 14 x 15 x 44.5 inches ; 29.4 pounds
  • Shipping Weight: 29.1 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B002IB6BNY
  • Item model number: 16N5
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (136 customer reviews)
  • Amazon Best Sellers Rank: #954,165 in Home & Kitchen (See Top 100 in Home & Kitchen)
  • Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

165 of 168 people found the following review helpful By Comdet TOP 50 REVIEWER on November 21, 2009
Vine Customer Review of Free Product ( What's this? )
I've been using the original Bissell Healthy Home vac for nearly two years and have been extremely pleased with it. This updated version builds upon the strengths of the original and adds a few new features.

My biggest complaint with the original Healthy Home was the weight. Bissell has addressed this common complaint by making the new model lighter by a few pounds. But, the lighter weight appears to come at the expense of solid construction - parts like the handle and collection bin feel less substantial. I know you can't equate durability with weight, but my initial impression of the new model was that it's less resistant to the knocks and bruises that vacs tend to take. Too early to tell, however. It has a five year warranty like the old model.

Assembly is a snap - two screws for the handle (which are no longer recessed, so they are easy to get in) and two screws for the cord wrap.

Operationally, the new vac preforms just as well as the old model. I have seven cats. Yes, seven. This is the house where vacuums get put to the test. The Bissell takes all that is thrown at it with nary a problem. The carpet suction is excellent; the tool suction is good. Easy to maneuver with large, non-marring wheels.

As in the old model, the carpet beater can be turned off for hard floor or very delicate/thin carpet use. The switches have been repositioned so they are less prone to being hit accidentally. The beater has a clutch, so if it gets bound up in something it stops turning rather than burn out the belt. The belt is (according to Bissell) a "life time" belt.

The carpet height is adjustable with a knob. I prefer that type of manual adjustment since the auto adjust models from other brands never seem to get it right on some carpets.
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85 of 87 people found the following review helpful By Wix on November 21, 2009
Vine Customer Review of Free Product ( What's this? )
First, I'd like to thank Amazon for their lightning fast shipping! I ordered this item through Vine on Thursday and here it is Saturday and I have already done my first cleaning with my new vacuum.

I also have to admit, I am a real penny pincher when it comes to appliances and cleaning supplies. So my first vacuum was a Dirt Devil which lasted about 8 years before we retired it due to declining performance. We replaced it with a Bissell Clear View vacuum this past summer. I have a few issues with the Clear View which kind of turned me off, especially since that particular model scorched a hole in my carpet on the stairs!

We were literally days from going back for a Dirt Devil model when I was offered this model through Vine and well it was easy to make the decision to give it a try. THIS model has completely changed my opinion on Bissell. Everything on this vacuum seems well thought out and well constructed. I had just gone through my entire home Thursday night with the old lower end model Bissell and today I went back just through half my home and got a whole new dirt cup full of surprises! Grey gunky stringy stuff, cat litter that had been left behind, playdoh that had been ground into my kitchen carpet and it even greatly reduced the chalk stains in my back room.

Now for a few features I am really happy with:

-The brush on/off switch is really nice when you just want the wand to work.

-The brush shuts off when the vacuum is in the upright position. (which would have saved my carpet from being scorched by my first Bissell!)

-There is a diverter flap at the base of the hose inlet which gives the wand 100% power when removed.

-The telescoping wand makes my 8 foot ceilings accessible!
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80 of 82 people found the following review helpful By DR. B VINE VOICE on December 4, 2009
Vine Customer Review of Free Product ( What's this? )
For comparison, we currently have a $399 Dyson, upstairs, and a $89 Dirt Devil, downstairs. And five dogs.

First thing about the Bissell, it is a big, fairly heavy machine. You don't want to lug it up and down stairs. We used it first where we use the Dirt Devil, what amazed us was it picked up so much more dirt/hair that we had to empty the container twice. Not really a fair comparison pricewise given the price difference, but really cleaned much better and the carpets even looked better.

It seems to also rival it more expensive competitor, the Dyson. It seems to pick up as much and it does not seem to lose suction as the container fills, the Dyson does seem to lose a little. Container is easy to empty. One area where the Bissell clearly beats the Dyson is the extension hose is much, much easier to use. Only minor issue is the beater brush has its own on/off switch under the power button, no big deal, but the Dyson automatically turns on the beater for carpet and off for bare floors. The turbo-brush works well.

Finally, I usually have some "issues" with my eyes after vacuuming with dander being thrown in the air by the vacuum. The Bissell seemed to do a better job on containing it and I didn't really notice any allergy problems. Would recommend if you have allergy problems.

UPDATE: This machine has now replaced the Dyson as our #1 vacuum, works better, works easier and seems to control dander, etc. being thrown in the air better.
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45 of 46 people found the following review helpful By TS VINE VOICE on December 8, 2009
Vine Customer Review of Free Product ( What's this? )
Length: 3:40 Mins
This model is essentially the Bissell 5770 Healthy Home Vacuum with the kinks worked out. It's a powerful upright vacuum with a motorized brush and a built-in HEPA filter, and it compares well with other vacuums at and above price range.

My dog is essentially a five-foot-diameter hair ball, and around this time of year (fall) he doubles as a Yard Mop: everything in the yard, he mops up and drags into the house. So I need a pretty heavy-duty vacuum to handle all the dog hair, plus all the yard trash, leaves, sticks, pine straw, etc. that he drags in. This vacuum has the power to handle all that.

Primary upgrades over the 5770 are:

1) Sharp angles in the internal hose alignment have been worked out, so there are fewer opportunities for clogs to form. The 5770 had an annoying habit of developing internal clogs that I'd have to bust out the screwdriver to undo. (Usually, these were my fault -- and a testament to the Bissell's power, like the time I accidentally vacuumed up one of the rubber feet from my Bowflex -- but still, slight design improvement here).

2) There's a better-arranged pair of hooks to wrap the electric cable around (and some of it can be stowed internally), which makes setting this thing up for use & putting it away again afterwards a little easier.

3) A few of the parts appear to have been (slightly) improved. The hose is a little sturdier; the electric cable is twice as long.

4) The stowing spot for the "turbo brush" attachment has a better catch -- on the 5770, it tended to just fall to the floor and come apart every so often, so it stayed in the closet instead of handily attached to the machine. Now, not a problem.
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See the Top Rated Vacuums in our Vacuum Reviews page. Or, see our lists of the Best Vacuums for Pet Hair, the Best Vacuums for Hardwood Floors, and the Best Vacuums for Carpets