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Product Description
Amazon.com Product Description
Using the power of heat, brushes, and cleaning formula, this upright home-cleaning system removes deep-down dirt for a maximum clean. The unit's built-in heater heats hot tap water up to 25 degrees hotter for maximum results, plus it offers a no-heat option for cleaning delicate wool or oriental rugs. Choose between light clean, normal, heavy traffic, and rinse settings; the cleaner will adjust the right amount of cleaning solution to mix with the heated water. The machine also provides two DirtLifter PowerBrush rolls with a bristle pattern that safely lifts out dirt while gently grooming carpet fibers. Use the CleanShot feature to tackle especially tough stains--it delivers a concentrated stream of cleaning solution at the push of a button: simply spray, apply suction, and the stain disappears. The unit also provides floating suspension that self-adjusts to all carpet heights, a two-in-one 1-gallon water tank that keeps clean and dirty water separate, and a Dry Aire system that spreads hot air across the carpet for faster drying, as well as Microban antimicrobial product protection. Choose between floor cleaning or above-floor cleaning with a simple turn of the knob. Other details include a 12-inch cleaning path with edge-to-edge suction, Edge Sweep brushes, a 9-foot upholstery hose, a 30-foot power cord, smooth-rolling wheels, a carry handle, and Flow Gauge to monitor water and solution levels. A 16-ounce bottle of Fiber Cleansing Formula and a 16-ounce bottle of Multi-Allergen Fiber Cleansing Formula come included. On-board tools consist of a 3-inch tough-stain tool, a 4-inch upholstery brush, a spraying crevice tool, a 6-inch stair tool, a TurboBrush, and a mesh bag. The 12 amp deep cleaner measures 19 by 13 by 44 inches and carries a one-year limited warranty.
Product Description
PROheat 2X healthy home deep cleaning system. Revolutionary carpet cleaning system featuring microban antimicrobial product protection.
Available Extended Warranties for This Item
Customer Reviews
Most Helpful Customer Reviews
82 of 85 people found the following review helpful
Amazon Vine™ Review
(What's this?)
My carpet is old and due for replacement. While this Bissell carpet cleaner couldn't remove years of wear, it did remove a surprising volume of dirt. At first, I didn't think it was really doing all that much. But once I emptied out the tank, my God, what a filthy carpet I was walking on! The used water was a very dark gray bordering on black. Yuck!
There's a handy little spinning wheel icon on the base of the unit (aka the flow gauge) that tells you if everything's going according to plan, or if you need to change the water, add cleaning fluid or some other issue. If it's spinning, you're in good shape. When it stops, you need to fill or empty the tank(s).
The cleaner has 4 different "custom clean" settings. I mostly used the "normal clean" setting and then switched to "heavy traffic" for the dirtiest regions. The "Dry Aire" feature sends hot air to your carpet to aid in drying. As I write this, my living room is somewhat humid and the floor is damp. I don't think it will take long to dry though.
A small bottle of Bissell cleaning solution is included. Do yourself a favor and buy a larger bottle before this item arrives. You'll go through it pretty quickly, so probably best to buy a decent sized refill in advance of delivery. Otherwise, you are flat-out going to run out of cleaning fluid before the job is done.
So what's not to like? Well, it's somewhat heavy and bulky. For someone small and weaker, it might be a bit hard to move around. Obviously, it rolls on the carpet fine, so that's not an issue. But it's a big unit and you probably need at least a little bit of muscle (but not too much) to use it properly. The tank filled with water might be a bit heavy for some as well. You carry it like a bucket, but toting around a bucket full of water and bending down to insert and remove the tank isn't a simple thing for someone without a moderate amount of strength.
Assembly was quite easy. You put the top half into the bottom half and secure it with 3 Phillips screws. Nothing too tricky there. The tool rack requires a touch more attention. The illustration was not as clear as I would have liked and it took a bit of head scratching to figure out where a couple of tools sit on the rack. You'll figure it out, but again the illustration could be clearer.
While the top of the hose rack secures with a screw, the bottom does not. I noticed that one other reviewer said that the bottom of the rack (no screw to secure it) would not stay in place. I initially had the same problem. However, I looked at that bottom rack a bit closer and there's a tab that needs to snap in place and if you don't do it just right, it will keep falling off. Play with it and you'll see what I mean. If that bottom hose rack is popping off, you probably haven't installed it correctly. It's not hard, but you need to slide the lower hose rack piece in just right so that it clicks and locks into place. It's not just gravity that's holding it in place, but that's what you'll think if you don't do it right.
The only other problems I had was that my knee and/or the cord kept knocking the hose off of the hose rack and onto the floor. I'm no engineer, but I think it could somehow be secured a bit better. Once, I knocked the hose off and then put it back on the rack. However, the head's trigger was pushed on the stain brush, which I didn't notice. By the time I discovered that the button was pushed, my leg was very wet and the brush had soaked my wallet and remote control. Fortunately, they are fine, but keep an eye on that so you don't spray cleaning fluid where you don't want it. Also, the coiled power cord rests right next to the coiled hose and they interfere with each other. I can't help but think that they could have designed this a bit better.
I went back and forth as to whether to give this unit 4 or 5 stars. If you solely look at whether it does what you expect it to, it's a 5 star item. It cleans your carpet well and gets out a lot of visible dirt. There are a few minor issues, but overall this is a nice carpet cleaner and it cleans very well. However, I knocked that hose off so many times either with my knee or the cord that I have to give it 4 stars.
I think that this Bissell will go a long way towards keeping your carpets looking nice and potentially extending the life of your flooring. I recommend it, despite a few minor issues.
There's a handy little spinning wheel icon on the base of the unit (aka the flow gauge) that tells you if everything's going according to plan, or if you need to change the water, add cleaning fluid or some other issue. If it's spinning, you're in good shape. When it stops, you need to fill or empty the tank(s).
The cleaner has 4 different "custom clean" settings. I mostly used the "normal clean" setting and then switched to "heavy traffic" for the dirtiest regions. The "Dry Aire" feature sends hot air to your carpet to aid in drying. As I write this, my living room is somewhat humid and the floor is damp. I don't think it will take long to dry though.
A small bottle of Bissell cleaning solution is included. Do yourself a favor and buy a larger bottle before this item arrives. You'll go through it pretty quickly, so probably best to buy a decent sized refill in advance of delivery. Otherwise, you are flat-out going to run out of cleaning fluid before the job is done.
So what's not to like? Well, it's somewhat heavy and bulky. For someone small and weaker, it might be a bit hard to move around. Obviously, it rolls on the carpet fine, so that's not an issue. But it's a big unit and you probably need at least a little bit of muscle (but not too much) to use it properly. The tank filled with water might be a bit heavy for some as well. You carry it like a bucket, but toting around a bucket full of water and bending down to insert and remove the tank isn't a simple thing for someone without a moderate amount of strength.
Assembly was quite easy. You put the top half into the bottom half and secure it with 3 Phillips screws. Nothing too tricky there. The tool rack requires a touch more attention. The illustration was not as clear as I would have liked and it took a bit of head scratching to figure out where a couple of tools sit on the rack. You'll figure it out, but again the illustration could be clearer.
While the top of the hose rack secures with a screw, the bottom does not. I noticed that one other reviewer said that the bottom of the rack (no screw to secure it) would not stay in place. I initially had the same problem. However, I looked at that bottom rack a bit closer and there's a tab that needs to snap in place and if you don't do it just right, it will keep falling off. Play with it and you'll see what I mean. If that bottom hose rack is popping off, you probably haven't installed it correctly. It's not hard, but you need to slide the lower hose rack piece in just right so that it clicks and locks into place. It's not just gravity that's holding it in place, but that's what you'll think if you don't do it right.
The only other problems I had was that my knee and/or the cord kept knocking the hose off of the hose rack and onto the floor. I'm no engineer, but I think it could somehow be secured a bit better. Once, I knocked the hose off and then put it back on the rack. However, the head's trigger was pushed on the stain brush, which I didn't notice. By the time I discovered that the button was pushed, my leg was very wet and the brush had soaked my wallet and remote control. Fortunately, they are fine, but keep an eye on that so you don't spray cleaning fluid where you don't want it. Also, the coiled power cord rests right next to the coiled hose and they interfere with each other. I can't help but think that they could have designed this a bit better.
I went back and forth as to whether to give this unit 4 or 5 stars. If you solely look at whether it does what you expect it to, it's a 5 star item. It cleans your carpet well and gets out a lot of visible dirt. There are a few minor issues, but overall this is a nice carpet cleaner and it cleans very well. However, I knocked that hose off so many times either with my knee or the cord that I have to give it 4 stars.
I think that this Bissell will go a long way towards keeping your carpets looking nice and potentially extending the life of your flooring. I recommend it, despite a few minor issues.
50 of 56 people found the following review helpful
Amazon Vine™ Review
(What's this?)
I had previously owned a Bissell ProHeat back in 2002 and felt that there was a lot of money invested in a cleaner that didn't really show a lot of promise. When I moved across the country, I didn't feel much of a loss when the moving company accidentally "misplaced" the ProHeat. When I saw the newer 66Q4, I wanted to test it out in order to see if Bissell had made any marked improvements over their previous lines, and alas, there's not a whole lot of change.
For around $300, you're paying for a couple of things. First off, you're paying so that you can clean your carpet on your own time; no need to schedule a professional steam cleaning company to do it for you. You're also paying for the clean that comes with "washing" the carpet instead of just vacuuming up the dust and dirt that's accumulated between the fibers. Most professional steam cleaning companies charge around $100-200 for their services (obviously depending on the size of the house/apartment), so there is a lot to be said for just purchasing your own machine and cleaning when you need to. Unfortunately there has yet to be a single-unit device made that can match the power of the multi-thousand dollar units that the pro's use. The ProHeat is no exception to that rule. So the question comes down to: Will the ProHeat work well enough that your calls to the professionals is lessened? The answer is: Yes, however you will still call them on occasion when you want your carpets "really" clean.
If you are new to carpet cleaners, there are some generic things you should know that apply to all carpet cleaners:
- They are heavy and cumbersome, even without the liquid
- They are messy, both to use and to clean up
- They will probably end up smelling (think vacuum funk)
- They take a long time to use (3-4x's as long as a normal vacuum, not including dry time)
- The cleaners are expensive and get used up quickly, and arguably, unneeded
The unit itself worked as well as expected. The dual brushes do a good job of agitating the carpet fibers so that a significant portion of the dirt embedded gets dislodged. After cleaning the area was visually "brighter" than non-cleaned areas. However, unlike professional cleaners which have a huge suction pull behind their steaming process, the ProHeat does not do a good job of reaching into the carpet pad underneath. Therefore the ProHeat will do a good job of cleaning the surface stain, however it will not remove all traces of things like pet urine (after a good cleaning with the ProHeat, the black light will still glow). Using the spot cleaner along with a little bit of enzyme-based pet urine remover formula will help. Also, it should be noted that the brushes themselves are quite stiff, so if you are seeing a lot of carpet fiber ending up in the cleaning liquid, you may want to reconsider using a agitation-based cleaner (hypothetically you should already be seeing the same behavior with your vacuum).
All-in-all, the ProHeat isn't a bad unit, however if you're considering "upgrading" from a previous model, there's not much new here; nor has the core functionality been improved. If you've never owned a carpet cleaner and just need something to do a good carpet shampooing twice a year, this is a good buy (I would consider this a bit too bulky for a day-to-day spot cleaner) and the unit itself works great as long as you understand that it is not on par with a professional steam cleaning service.
For around $300, you're paying for a couple of things. First off, you're paying so that you can clean your carpet on your own time; no need to schedule a professional steam cleaning company to do it for you. You're also paying for the clean that comes with "washing" the carpet instead of just vacuuming up the dust and dirt that's accumulated between the fibers. Most professional steam cleaning companies charge around $100-200 for their services (obviously depending on the size of the house/apartment), so there is a lot to be said for just purchasing your own machine and cleaning when you need to. Unfortunately there has yet to be a single-unit device made that can match the power of the multi-thousand dollar units that the pro's use. The ProHeat is no exception to that rule. So the question comes down to: Will the ProHeat work well enough that your calls to the professionals is lessened? The answer is: Yes, however you will still call them on occasion when you want your carpets "really" clean.
If you are new to carpet cleaners, there are some generic things you should know that apply to all carpet cleaners:
- They are heavy and cumbersome, even without the liquid
- They are messy, both to use and to clean up
- They will probably end up smelling (think vacuum funk)
- They take a long time to use (3-4x's as long as a normal vacuum, not including dry time)
- The cleaners are expensive and get used up quickly, and arguably, unneeded
The unit itself worked as well as expected. The dual brushes do a good job of agitating the carpet fibers so that a significant portion of the dirt embedded gets dislodged. After cleaning the area was visually "brighter" than non-cleaned areas. However, unlike professional cleaners which have a huge suction pull behind their steaming process, the ProHeat does not do a good job of reaching into the carpet pad underneath. Therefore the ProHeat will do a good job of cleaning the surface stain, however it will not remove all traces of things like pet urine (after a good cleaning with the ProHeat, the black light will still glow). Using the spot cleaner along with a little bit of enzyme-based pet urine remover formula will help. Also, it should be noted that the brushes themselves are quite stiff, so if you are seeing a lot of carpet fiber ending up in the cleaning liquid, you may want to reconsider using a agitation-based cleaner (hypothetically you should already be seeing the same behavior with your vacuum).
All-in-all, the ProHeat isn't a bad unit, however if you're considering "upgrading" from a previous model, there's not much new here; nor has the core functionality been improved. If you've never owned a carpet cleaner and just need something to do a good carpet shampooing twice a year, this is a good buy (I would consider this a bit too bulky for a day-to-day spot cleaner) and the unit itself works great as long as you understand that it is not on par with a professional steam cleaning service.
18 of 18 people found the following review helpful
I purchased my 2x pro heat about 1 month ago. Prior to this I used a low end Bissell which I thought was good, but with one pass on this new cleaner I was impressed.
I want everyone to know that I recommend this cleaner, it far surpasses my lower end Bissell and the high end Hoover I borrowed from the neighbor.
Reading some of these other reviews I understand the problems with some of the negative reviews.
One person writes that the cleaner left all the water on the floor. There is a red filter/flapper on the dirty water resivour. If you get too much foam in the container there is a flap that closes the intake so that the foam does not get sucked in the cleaner. Go dump the dirty water. Then check that red flapper and make sure it is not stuck to the intake. If it is just tap the container and it will flip back down. If it is sticking then you may be using too much cleaner.
When you finish up make sure you fill the soap container with water and run rinse water over the last part of your carpet. You are asking for trouble if you do not do this. Regardless of what Bissell says, get the soap out of the lines before storing the cleaner.
If the carpet is so dirty that the water is sucking up black. Between cleanings make sure all the moving mechanisms do not have stuff caught up in them. Your asking for a belt to break otherwise.
Do not be a fool and use some home brewed serum for carpet cleaner. Use Bissell carpet cleaner products. This cleaner has a heater on-board so the home brew stuff might cook and create chaos! Never use oxyclean or comporable products, they are desintegrators of plastic. You can use Bissells oxy proucts and I recommend them. This is how I lost my old cleaner. When I was speaking with the salesperson I heard a gasp when I told them of my cleaning serum.
Some people are just not mechanically inclined so they do not think about these simple things. I hope my review allows people to understand some of the bad reviews. There is nothing wrong with this cleaner...and if I ever need to contact their customer service and I get lousy service they will not hear the end of it.
I am a director of customer service for another company.
I want everyone to know that I recommend this cleaner, it far surpasses my lower end Bissell and the high end Hoover I borrowed from the neighbor.
Reading some of these other reviews I understand the problems with some of the negative reviews.
One person writes that the cleaner left all the water on the floor. There is a red filter/flapper on the dirty water resivour. If you get too much foam in the container there is a flap that closes the intake so that the foam does not get sucked in the cleaner. Go dump the dirty water. Then check that red flapper and make sure it is not stuck to the intake. If it is just tap the container and it will flip back down. If it is sticking then you may be using too much cleaner.
When you finish up make sure you fill the soap container with water and run rinse water over the last part of your carpet. You are asking for trouble if you do not do this. Regardless of what Bissell says, get the soap out of the lines before storing the cleaner.
If the carpet is so dirty that the water is sucking up black. Between cleanings make sure all the moving mechanisms do not have stuff caught up in them. Your asking for a belt to break otherwise.
Do not be a fool and use some home brewed serum for carpet cleaner. Use Bissell carpet cleaner products. This cleaner has a heater on-board so the home brew stuff might cook and create chaos! Never use oxyclean or comporable products, they are desintegrators of plastic. You can use Bissells oxy proucts and I recommend them. This is how I lost my old cleaner. When I was speaking with the salesperson I heard a gasp when I told them of my cleaning serum.
Some people are just not mechanically inclined so they do not think about these simple things. I hope my review allows people to understand some of the bad reviews. There is nothing wrong with this cleaner...and if I ever need to contact their customer service and I get lousy service they will not hear the end of it.
I am a director of customer service for another company.
Most Recent Customer Reviews
Wow...The amount of dirt!
I just purchased this unit a few days ago after a few weeks of researching all the available Bissell cleaners and their specifications. Read more
Published 18 days ago by N. Faber
Great product!
I reviewed several before selecting this one. It was supposed to be the best and it is. I could not believe how efficient and easy I was to use. Read more
Published 27 days ago by Tw4vols
rug cleaner
Second one I have bought. First one was lent out to everyone and just plain wore out. Will not lend this on out
Published 1 month ago by dutch
Dont buy this Machine!
We bought this machine to use when our two Grandchildren moved in with us. It worked great the first time we used it. The second time, it stopped spraying water. Read more
Published 1 month ago by Karen R. Starken
Almost perfect
Almost a perfect vaccume... the only problem with it is the hand attachments are WORTHLESS!! No suction to the brushes because the HOSE IS WAY TOO BIG!! Read more
Published 1 month ago by Oregon
Great little cleaner!
We got this Bissell pretty cheap at Walmart. We just needed something for little spot cleaning jobs because we have two toddlers and really didn't expect much out of it. Read more
Published 1 month ago by Sara Bear
MUCH better than my previous Ho*ver
Love my Bissel ProHeat 2X! MUCH better than my previous Hoover in every way. Solid construction, strong plastic (Hoover components cracked in record time). Read more
Published 1 month ago by Picky Consumer
Leaves an even bigger mess.
This is my second carpet cleaner, first one died after a move.
This cleaner was purchased in a hurry from my local Lowe's and I didn't have much selection to choose... Read more
This cleaner was purchased in a hurry from my local Lowe's and I didn't have much selection to choose... Read more
Published 2 months ago by MrsDrC
I absolutely LOVE this cleaner! It has been a lifesaver!
About a year ago I was in the process of purchasing a house, and was debating between purchasing a carpet cleaner or paying to have my carpets professionally cleaned. Read more
Published 2 months ago by L. Lambert
Not much experience with carpet cleaners butI am impressed
The item looks very sturdy and well made good power etc. I researched and this one seemed to be the best for the money. I was not disappointed. worked great on my carpets and rugs. Read more
Published 3 months ago by Sam
