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Product Description
The Bissell ProHeat 2X Select upright deep cleaner combines heated cleaning, powerful DirtLifter PowerBrushes, and surround suction to expertly clean and groom carpeted floors. The machine's double rows of DirtLifter PowerBrushes agitate ground-in dirt to the surface while a wide floor nozzle with a 12-inch cleaning path removes all traces. The custom clean function allows you to choose between light clean, normal, rinse, or heavy traffic settings. The edge sweep brushes and Built-In Heater make cleaning a breeze. The ProHeat 2X Select is easy to use, with large, easy-to-maneuver wheels and an extra-long 30-foot power cord. Other helpful elements include a controllable heater switch, carrying handle, easy-to-clean nozzle, full-capacity 2-in-1 tank. and 12 powerful amps. Included are a tough-stain tool, bare-floor tool, trial size of tough-stain cleaner, trial size fiber cleansing formula, and Scotchgard.
Customer Reviews
Most Helpful Customer Reviews
444 of 447 people found the following review helpful
By J. Bailey
Amazon Verified Purchase
I am a 52 year old widow with 4 grown children, and I've always had at least one dog; now with the kids gone I have 3 small dogs. This is the third carpet cleaner I've purchased over 15 years. The first was a Hoover, and though I thought it worked fine, advances over the years have made big improvements both in the machines' ability to clean, and their design.
My second machine was the old version of this machine, which was 5 years old, and still working, but one of the kids borrowed it, and when I stressed the importance of cleaning after use, she went nuts and disassembled the thing to clean it (totally unnesessary), and it came back not working well. Obvious user problem, not the machine's fault.
So, I ordered the 9400 Select, which arrived promptly from Amazon, quickly assembled it, and went to work in the bedroom. With 3 dogs, I clean the carpet every 3 months. My dogs are potty trained, but they are dogs, after all, and unlike me they can't remove dirty shoes when they enter the house. Amazing what 12 little feet can track in to a carpet! So, between my normal use, and the dogs, I am always looking for the best machine.
I am going to post some pictures of the things mentioned, if this site allows... By the way, the room I did first and will base these comments on is a 12x15 foot bedroom, with very light colored carpeting. Some reviewers expressed frustration with the fuzzballs that can get left behind. Yes, this machine does that. It is old carpet, dog fur, and dirt. It is confined, slightly damp, and picks up easily. In this room there were maybe 12 chunks of this stuff, which were picked up as I went along. Not slimy, didn't require toweling or gloves.
Next, one reviewer said the machine leaks dirty water spots all over. Again, the machine at the end of a pull does leave some water spots. As soon as you go over the pull again, they are sucked up, leaving no spots in the wake. When I am changing the dirty water tank and refilling the bladder, I always throw a towel under the machine for the few minutes I am away. This is a water/detergent based machine; of course some excess might drip out when it is stationary. All of my machines did this, so I don't even think of it as unusual.
As for not knowing when the bladder is empty and needs refilling, I did not hear the "pop" some reviewers did, but I didn't need to stop and check the level, either. I just paid attention when pulling the trigger for the cleaning mode, and if nothing was being sucked up when trigger is released and it is in suction mode, which one can easily see through the clear design, I know there is nothing going out, and it's time to throw out the old water and refill the bladder. In this room, I take an hour or so to clean it properly. People who want a 10 minute clean are going to get exactly that. It takes months, sometimes years for carpeting to get dirty, but some folks want it to be cleaned in 10 minutes. I just don't get that. The trick is that though this is a very easy machine to use, the key is in going SLOWLY, and allowing the machine to do what it was designed to do. Get the fibers wet/soapy; then let the brushes get down deep, suck up the slop the machine cleaned, then turn the dial to rinse only (I always do this, though many don't, because in my opinion detergent residue left behind becomes a magnet of sorts for dirt once the carpet is dry). In any case, to do the job right, this room took me about an hour. Time well spent, with excellent results. Cleanup is a breeze. Take the bladder/ takeup container, empty it, then pour water through the take up holder to get any remaining dirty water out. This takes all of about 1 minute.
If my trend of getting a new cleaner about every 5 years continues, and in that time I use the machine 20 times, this is a bargain.
I am thrilled with the results this machine gives, and highly recommend it. I guess the only other issue I could address is the storage, and I do understand that it is slightly bulkier than a traditioner vaccuum cleaner, and if one doesn't have a spare closet it could be a problem. In this house, it just rests under the basement staircase, ready and waiting to be called into action again.
My second machine was the old version of this machine, which was 5 years old, and still working, but one of the kids borrowed it, and when I stressed the importance of cleaning after use, she went nuts and disassembled the thing to clean it (totally unnesessary), and it came back not working well. Obvious user problem, not the machine's fault.
So, I ordered the 9400 Select, which arrived promptly from Amazon, quickly assembled it, and went to work in the bedroom. With 3 dogs, I clean the carpet every 3 months. My dogs are potty trained, but they are dogs, after all, and unlike me they can't remove dirty shoes when they enter the house. Amazing what 12 little feet can track in to a carpet! So, between my normal use, and the dogs, I am always looking for the best machine.
I am going to post some pictures of the things mentioned, if this site allows... By the way, the room I did first and will base these comments on is a 12x15 foot bedroom, with very light colored carpeting. Some reviewers expressed frustration with the fuzzballs that can get left behind. Yes, this machine does that. It is old carpet, dog fur, and dirt. It is confined, slightly damp, and picks up easily. In this room there were maybe 12 chunks of this stuff, which were picked up as I went along. Not slimy, didn't require toweling or gloves.
Next, one reviewer said the machine leaks dirty water spots all over. Again, the machine at the end of a pull does leave some water spots. As soon as you go over the pull again, they are sucked up, leaving no spots in the wake. When I am changing the dirty water tank and refilling the bladder, I always throw a towel under the machine for the few minutes I am away. This is a water/detergent based machine; of course some excess might drip out when it is stationary. All of my machines did this, so I don't even think of it as unusual.
As for not knowing when the bladder is empty and needs refilling, I did not hear the "pop" some reviewers did, but I didn't need to stop and check the level, either. I just paid attention when pulling the trigger for the cleaning mode, and if nothing was being sucked up when trigger is released and it is in suction mode, which one can easily see through the clear design, I know there is nothing going out, and it's time to throw out the old water and refill the bladder. In this room, I take an hour or so to clean it properly. People who want a 10 minute clean are going to get exactly that. It takes months, sometimes years for carpeting to get dirty, but some folks want it to be cleaned in 10 minutes. I just don't get that. The trick is that though this is a very easy machine to use, the key is in going SLOWLY, and allowing the machine to do what it was designed to do. Get the fibers wet/soapy; then let the brushes get down deep, suck up the slop the machine cleaned, then turn the dial to rinse only (I always do this, though many don't, because in my opinion detergent residue left behind becomes a magnet of sorts for dirt once the carpet is dry). In any case, to do the job right, this room took me about an hour. Time well spent, with excellent results. Cleanup is a breeze. Take the bladder/ takeup container, empty it, then pour water through the take up holder to get any remaining dirty water out. This takes all of about 1 minute.
If my trend of getting a new cleaner about every 5 years continues, and in that time I use the machine 20 times, this is a bargain.
I am thrilled with the results this machine gives, and highly recommend it. I guess the only other issue I could address is the storage, and I do understand that it is slightly bulkier than a traditioner vaccuum cleaner, and if one doesn't have a spare closet it could be a problem. In this house, it just rests under the basement staircase, ready and waiting to be called into action again.
338 of 343 people found the following review helpful
By Bigmac
Amazon Verified Purchase
I have been through the ringer with carpet cleaners and stain removers. We have a dog that vomits about once a week. Unfortunatley, he does not do this on our wood floor, which comprises most of our house, but rather he prefers to stain our carpet. I think it is the law with him.
Anyways, I had no luck with the SpotBot I purchased so I was a little reluctant to try another Bissell Product. I saw the good ratings for the 9400 and figured I would give it a shot.
It seems to have everything one could need on a steam cleaner and it even includes Scotchgard Protection. I tried the Bissell on a tough stain that had set in for a couple of months. Nothing could get it out not even the Rug Doctor from the supermarket.
At first the Bissell did not totally get it out. So I tried it again with the hottest water I could get and heated the water with the built-in heater. Sure enough it got it out like a charm. I think Chem-Dry will have to find another customer now!
Steam cleaners are kind of a pain to use with all the filling of tanks and solutions and they usually soak your carpet. But I finally found something that can get up just about any stain and leave my carpet clean as a whistle. We have a winner!
Anyways, I had no luck with the SpotBot I purchased so I was a little reluctant to try another Bissell Product. I saw the good ratings for the 9400 and figured I would give it a shot.
It seems to have everything one could need on a steam cleaner and it even includes Scotchgard Protection. I tried the Bissell on a tough stain that had set in for a couple of months. Nothing could get it out not even the Rug Doctor from the supermarket.
At first the Bissell did not totally get it out. So I tried it again with the hottest water I could get and heated the water with the built-in heater. Sure enough it got it out like a charm. I think Chem-Dry will have to find another customer now!
Steam cleaners are kind of a pain to use with all the filling of tanks and solutions and they usually soak your carpet. But I finally found something that can get up just about any stain and leave my carpet clean as a whistle. We have a winner!
204 of 208 people found the following review helpful
I've been wanting to steam clean our carpets in our house for a number of years now. We had them professionally cleaned before moving in (8 1/2 years ago!!). Three kids, a dog, and a cat later have reduced our carpets to what I thought, was their last legs. The carpets are probably 12 years old (they were not new when we moved in, I am guessing here).
We have carpeting in our kitchen, our kitchen table rests on the carpet. You can imagine how dirty they look(ed) after years of spilled milk, cereal, wine, ketchup, etc... We had planned on ripping them up and putting in tile or Pergo in the next few years.
So this past week our dog gets sick and really puts me over the edge here. I decide to rent one of those "Rug Doctors" at the grocery store. However, I realize that it will take days for me to clean all the carpets and I really don't want to have to shuttle the Rug Doctor back and forth to the grocery store (about 15 - 20 mins away). On a whim, I check out the reviews on Amazon and find that the Bissell 9400 is the real deal. There is even a reviewer mentioning his sick dog.
So I decide to go with the Bissell.
It was very well packaged, little boxes for all the accessories (there are a ton of them). There is even a mesh bag full of various cleaners (wish I knew that before I bought $60 worth of cleaners!!). The Bissell goes together in about 10 minutes (including the time it took to locate my screwdriver).
I used the Bissell "Pet Strength" cleaner, taking two bottles to do two rooms (wayyy more than is required, but these were dirty carpets!!).
It is a slow process, you have to push the cleaner forward, depressing the trigger. Move slowly, then pull back with the trigger depressed. A few passes more will remove the moisture.
I didn't count the number of times I had to empty the resovoir and fill the water & cleaner. It certainly was a breeze to do.
This first pass took me some 3 hours to do, but was well worth it. I am willing to bet that this will go faster now that they have been recently cleaned!
I noticed a huge difference before they even dried!! The carpets were no longer soiled, almost all the food stains had been removed, the nap was much fluffier. I pulled out about a large handfull of cat/dog/human hair that the brushes spit up( This is normal and nothing to worry about, its much better in the trash than ground back into the carpet).
Once they dried (overnight) and after a pass with our Kirby, they looked incredible!!
My daughter walked barefoot on the cleaned carpet and on one in our family room (that is scheduled for next week). She said the clean one was a lot more cushier.
When I walk in the house now, I am greeted by a nice scent (there is a scent in the pet-strength cleaner) and a very clean-looking carpet!
I intend to clean our furniture as well as the rest of all the carpets. I'm beginning to believe that this will help with our allergies too....
If you are on the fence about this, go for it! You will not be sorry.
Oh, I mentioned above and will restate it. Do NOT use this like a vacuum cleaner, pushing and pulling at a fast clip. Go slow!! You will reap the benefits..
Update: 8 Apr 2006
Still very happy that we got this. Last weekend I completed the cleaning of all the original carpets in our home. I had to do all of our Master Bedroom in 3 passes (moved furniture around) because the pets loved to sleep under the bed, beside the dresser, etc). Before last weekend, the only "Original Carpet" uncleaned was the Master BR. The difference in smell when walking into the Bedroom was noticeable. (Before cleaning). We never noticed the pet odor because we were 'used' to it throughout the house. Once I cleaned the rest of the house, the odor in the remaining room stood out.
After cleaning the Bedroom, I've noticed a very signifigant impact (for the better) on my allergies. Cleaning the carpets under the bed where we sleep made a huge difference.
On another note, I cleaned a pet stain (from where our dog was sick) in my daughter's room. The carpet in there is only 6 months old. I couldn't believe the hair it picked up! I originally thought I could bypass all the new carpeting, but am in the process of cleaning all the new carpeting too!
OK, in case you haven't guessed it... This was by far the best $250 I've ever spent!
We have carpeting in our kitchen, our kitchen table rests on the carpet. You can imagine how dirty they look(ed) after years of spilled milk, cereal, wine, ketchup, etc... We had planned on ripping them up and putting in tile or Pergo in the next few years.
So this past week our dog gets sick and really puts me over the edge here. I decide to rent one of those "Rug Doctors" at the grocery store. However, I realize that it will take days for me to clean all the carpets and I really don't want to have to shuttle the Rug Doctor back and forth to the grocery store (about 15 - 20 mins away). On a whim, I check out the reviews on Amazon and find that the Bissell 9400 is the real deal. There is even a reviewer mentioning his sick dog.
So I decide to go with the Bissell.
It was very well packaged, little boxes for all the accessories (there are a ton of them). There is even a mesh bag full of various cleaners (wish I knew that before I bought $60 worth of cleaners!!). The Bissell goes together in about 10 minutes (including the time it took to locate my screwdriver).
I used the Bissell "Pet Strength" cleaner, taking two bottles to do two rooms (wayyy more than is required, but these were dirty carpets!!).
It is a slow process, you have to push the cleaner forward, depressing the trigger. Move slowly, then pull back with the trigger depressed. A few passes more will remove the moisture.
I didn't count the number of times I had to empty the resovoir and fill the water & cleaner. It certainly was a breeze to do.
This first pass took me some 3 hours to do, but was well worth it. I am willing to bet that this will go faster now that they have been recently cleaned!
I noticed a huge difference before they even dried!! The carpets were no longer soiled, almost all the food stains had been removed, the nap was much fluffier. I pulled out about a large handfull of cat/dog/human hair that the brushes spit up( This is normal and nothing to worry about, its much better in the trash than ground back into the carpet).
Once they dried (overnight) and after a pass with our Kirby, they looked incredible!!
My daughter walked barefoot on the cleaned carpet and on one in our family room (that is scheduled for next week). She said the clean one was a lot more cushier.
When I walk in the house now, I am greeted by a nice scent (there is a scent in the pet-strength cleaner) and a very clean-looking carpet!
I intend to clean our furniture as well as the rest of all the carpets. I'm beginning to believe that this will help with our allergies too....
If you are on the fence about this, go for it! You will not be sorry.
Oh, I mentioned above and will restate it. Do NOT use this like a vacuum cleaner, pushing and pulling at a fast clip. Go slow!! You will reap the benefits..
Update: 8 Apr 2006
Still very happy that we got this. Last weekend I completed the cleaning of all the original carpets in our home. I had to do all of our Master Bedroom in 3 passes (moved furniture around) because the pets loved to sleep under the bed, beside the dresser, etc). Before last weekend, the only "Original Carpet" uncleaned was the Master BR. The difference in smell when walking into the Bedroom was noticeable. (Before cleaning). We never noticed the pet odor because we were 'used' to it throughout the house. Once I cleaned the rest of the house, the odor in the remaining room stood out.
After cleaning the Bedroom, I've noticed a very signifigant impact (for the better) on my allergies. Cleaning the carpets under the bed where we sleep made a huge difference.
On another note, I cleaned a pet stain (from where our dog was sick) in my daughter's room. The carpet in there is only 6 months old. I couldn't believe the hair it picked up! I originally thought I could bypass all the new carpeting, but am in the process of cleaning all the new carpeting too!
OK, in case you haven't guessed it... This was by far the best $250 I've ever spent!
Most Recent Customer Reviews
1.0 out of 5 stars
Warning about dealing with Bissell
I ordered this item from Bissell. It came with the front end bashed in. I had to go through multiple contacts with people i couldn't understand. Read more
Published 28 days ago by rebecca5000
4.0 out of 5 stars
easy to use
Really like this unit easy to use very happy just the right size. might look a little light weight but don't let that fool you works like a dream better than another cleaner than I... Read more
Published 2 months ago by VRay
1.0 out of 5 stars
DO NOT BUY
Same experience as others: Paid $250. Used it a few times over 6-months or so for spot cleaning and stains did not come up very well. Read more
Published 3 months ago by buckeyetarheel
4.0 out of 5 stars
I bought this at Costco for $149
I had a really old machine and didn't even think about how outdated it was until I saw this one. Heated water? Dedicated rinse cycle? Sold. Read more
Published 3 months ago by OCnative
2.0 out of 5 stars
Sprayer Broken
For the money you spend, this is a piece of crap!! The sprayer and water pump broke after 2 uses and customer service was no help. Read more
Published 4 months ago by Shane
5.0 out of 5 stars
Best Deep cleaner I have ever used!
Have gotten my money's worth from this machine! I cleaned my house twice with it so far, my father-in-laws carpets once and they look like brand new! Very impressed! Read more
Published 4 months ago by DebraB
1.0 out of 5 stars
Great upright door stop
I purchased the Proheat X2 3 years ago, and have only used it 2 times. The cleaner worked pretty good those two times. Read more
Published 4 months ago by Gamerjoe
1.0 out of 5 stars
Horrible machine
Maybe I got a lemon and was just very unlucky with this machine but for the money I paid it should have been replaced! Read more
Published 7 months ago by GH
4.0 out of 5 stars
Really clean carpets... machine has a few design quirks...
I bought this machine on Craigslist from an elderly woman who used it once before moving into a home with hardwood floors. It was immaculately cared-for and looked new. Read more
Published 8 months ago by Christina S.
1.0 out of 5 stars
Bissel steam Cleaner Pro Heat
The first few times I used the steam cleaner I was amazed at how good it worked. The Cleaning process of the cleaner is a hassle. Read more
Published 9 months ago by Frustrated
