I ordered this little gem after reading many reviews (as I always do) of units from high end to low end on amazon. I finally decided to pull the trigger on this critter. It's the newest version of the model that's why there's not any reviews. Anyways, this power cleaner does a great job and is as easy as 1 2 3. It does everybit as good a job as the rug docs you can rent. Its not a true steamer, but just add tap water as hot as you can get it (and boo ya) there you go! It's a snap to assemble, super lite, and best of all easy to clean and easy to use. Be sure and take your time cleaning it after each use. You can buy any liquid cleaner designed for these machines. I bought a kirby brand cleaner (cheaper) and it works great. Oh, and also this unit has a snap on adaptor for hardfloors that works well. It comes with two small bottles of cleaner. One for carpet, and one for hardfloors. Overall, this Bissell is worth every cent! Highly recommended!