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Bunn-O-Matic Thermofresh Coffee Brewer 38200.0016 269
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Most Helpful Customer Reviews
29 of 29 people found the following review helpful:
3.0 out of 5 stars
Think carefully before you buy this model,
By
This review is from: BUNN Thermofresh Coffee Brewer (38200.0016)
We received this coffeemaker as an upgrade when our last Bunn was recalled due to a manufacturing defect. (NB: Bunn has excellent customer service and is conscientious about recall notifications, and I recommend the company highly. Unfortunately, I cannot recommend this product.) We have been fans of Bunn coffeemakers for years; our first home machine provided us with at least 14,000 pots of fresh, hot coffee before it succumbed to the ravages of time and Minnesota's hard water. We tried very hard to like this model, but ultimately its flaws outweighed its benefits, and we are now shopping for a new coffee maker. The flaws include:
An incredibly drippy carafe. There does not seem to be any way to predict when it will drip or in which direction. Sometimes only a few drops fall from the carafe; sometimes, it spills 1/4 to 1/2 cup of coffee across the countertop. The internal assembly (which Bunn fans will know is cleaned with a tightly coiled metal reaming spring) is much more difficult to clean in this unit than in our past ones. This model also seems far less forgiving of our hard water than previous ones and requires cleaning much more frequently. We've had trouble with calcium buildup even with softened water in both the brewer and the lid of the carafe. This and the completely opaque carafe (in combination with our increasing age and forgetfulness) have led to some huge messes in the kitchen, with coffee running over and even into the cabinets below the coffee maker. Like most thermal carafes, this one does not keep the coffee warm enough for us, and we go through coffee very quickly. I don't see this working at all for most people. On the brighter side, you will have a fast cup of coffee most of the time, and you will be doing business with a company that deserves its good reputation. If you ask me, though, I'd suggest you buy the model without the thermal carafe unless you own stock in a paper towel company.
3 of 3 people found the following review helpful:
5.0 out of 5 stars
Bunn Thermofresh Coffee Brewer,
Amazon Verified Purchase(What's this?)
This review is from: BUNN Thermofresh Coffee Brewer (38200.0016)
This Bunn thermofresh coffee brewer is the greatest. It operates as advertised and makes the best tasting coffee. The stainless steel container keeps the coffee fresh and hot for many hours. Highly recommend this coffee maker.
1 of 1 people found the following review helpful:
4.0 out of 5 stars
as advertised,
Amazon Verified Purchase(What's this?)
This review is from: BUNN Thermofresh Coffee Brewer (38200.0016)
Been using for a few weeks now. It does make a fine tasting pot of coffee, and it does make it freakishly quick. This is the unit for the impatient. I also like the fact that it has no lights, buzzers, clocks, timers. Its a coffee maker...it makes coffee. you wanna know what time it is, look at your smart phone, eh?
The urn works well, and truly keeps the coffee hot for hours. The negative is probably power usage. It keeps that water in the reservoir at proper temps 24x7 so it can accommodate your impatience and make delicious coffee in a couple minutes. The stainless "riser" piece that contains the reservoir is always quite warm to the touch, so you know its burning juice ($) all the time, I've considered wrapping it with this silver "bubblewrap-ish" insulation that I bought from Home Depot for my beer brewing efforts, but haven't bothered yet. Might save a few pennies/month. When you have company over is when the unit really shines. you make a pot, it gets consumed, in <3 minutes, you have another pot. no problem. This unit doesn't really have an on/off button, but does have a "vacation on/off" to turn the unit totally off if gone for 3+ days. Once you go through the "priming process", you simply add the water you want through a hinged lid at front-top of unit. When you open this lid, a small plastic piece raises up due to being spring loaded. When you close the lid, this plastic piece is forced back down, and acts as an "auto-start". The coffee starts brewing, and nearly instantaneously starts flowing out to fill the urn. Make sure you always keep the urn in place! I'd prefer a momentary push-button to start the coffee. Apologies to the real aficionados, but I prefer to grind the night before, have everything ready so in the morning I just flip the lid closed. So I have to leave the lid open all night, which has me imagining two things: a random nocturnal insect crawling inside (very unlikely); a random nocturnal person stumbling around in the dark at 2:00am for a glass of water, and bumping/dropping the lid on the unit, causing coffee to brew 4-5 hours too early. This is also unlikely, and even if it did occur, that urn would probably still contain very hot coffee 4-5 hours later. Perhaps the solution here is to curb my over-active imagination. For those who grind and add water right before they brew, this is a non-issue. My morning laziness outweighs my flavor discrimination. I'm very happy with the flavor of the higher-end coffee I buy, and overall happy with the purchase.
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