About two months ago we bought the Expedition LX Jogger for our 2.5 year old son. It has been absolutely everything we had hoped for, inexpensive, smooth gliding, manuverable, and comfortable for our son. The wobble that you experience in the front wheel when jogging was fixed when I removed the plastic foot rest cover (4 screws from underneath) and tightened the "front wheel wobble adjustment nut." Most people don't even know that there is an adjustment for the front wheel, I didn't until I looked closely at the wheel. So this being said, here is the best part:
A few days ago, I accidently hiht a raised sidewalk while going pretty fast. No one was hurt, but the front wheel took a very hard hit. This hit caused the fork holding the front wheel to stop spinning smoothly. The stroller would pull and lock-up continually. So I took apart the front fork and found that the lower ball bearing had busted open and was now causing resistance instead of allowing the fork to move smoothly. I called the customer service number that was provided with the stroller information, fully expecting them to tell me that I caused the problem and it would cost a ton to purchase the replacement parts. Well, I called this morning and was greeted by a very pleasant young lady. She took down my information (model, ser #, manufacture date, etc) and looked up the parts. She told me they had them and that she would send them out at NO CHARGE to me because the stroller is still under warranty. I couldn't believe it when I said it, but I said to her, "wait, no charge? Even if it was my fault for hitting the raise sidewalk?" She plainly responded that these strollers are designed to be able to take a hit like that, and if the bearing broke because of this hit, it obviously was defective. And so they are shipping out TODAY a replacement set of bearings. YES, that is right the set of bearings, nnot just the bottom one that broke. She told me that the bearing are match from factory and that if the bottom one had a problem, the upper one would probably have the same problem. Better safe than sorry -- she literally said that!!!
Well, needless to say that we are now COMPLETELY sold on this stroller. It gave us everything we needed, and now we see that BABY TREND backs up their products with STELLAR customer service. You really can't ask for more that that.