Most helpful positive review
23 of 24 people found the following review helpful
EWG not acurate - great product and brand
on April 17, 2013
I wanted to attach the response I received from the company directly - I have done further research and per them, they do not have any HHT and the EWG review is incorrect:
Thank you for contacting us with your concerns. I would like to address both the EWG Rating system as well as preservative system used in BabyGanics products. I have also attached a Q & A with some additional information for you.
Please take a moment to read our response to misleading EWG rating
Many of you are naturally confused and disturbed by the recent EWG Guide to Healthy Cleaning rating which negatively cites the BabyGanics brand.
While we initially hoped that EWG would create a database to support those brands who most deserve consumers' trust, unfortunately, it has become clear that their rating system is causing even more confusion as they negatively cite brands for reasons that are flawed and misleading.
We would like to clarify and respond.
The EWG rating system involves two separate criteria:
1. The ingredients that go into products
2. The transparent communication and disclosure of ingredients on packaging
To be absolutely clear: On the first point, EWG and BabyGanics agree. BabyGanics products do not include unsafe chemical ingredients.
On the second point, EWG disagrees with our approach to ingredient labeling in the Cleaning Category.
The BabyGanics approach to cleaning product labeling:
To date, the household cleaning category has had no standardized regulation that dictates the way ingredients are listed on package labels. Since our founding, parents and other concerned consumers have repeatedly told us they find cleaning product labels confusing and unclear. They do not know which chemical ingredients are safe and which are not and do not know what the names mean.
After listening to and working with these consumers we decided to make ingredient clarity a priority on our labels instead of the common use of undecipherable chemical terms. We have always distributed full ingredient lists (with chemical names) and all safety information to consumers.
EWG has independently decided that providing information to consumer in response to inquiries from the toll free number and email address listed on packaging with full, direct access to our team of experts does not count. Whereas, according to them, an internet page listing for retail brands where traffic and interaction is limited somehow does provide the access that qualifies as transparency for their database. According to their newly defined "standards" a company must publish full ingredient lists on their website and packaging, unfortunately they haven't given brands a chance to do so prior to portraying our products and brand name negatively.
The current flawed system:
We are the strongest possible advocates of honest communication and transparency. This only works, however, when it is meaningful to the consumer and when there is standardization of category naming. We believe that translating ingredients into understandable language is still the best way to communicate with you, our customers. It would be in the interest of our industry, and of all parents, if EWG supported progressive brands such as ours who has been making an honest attempt to communicate in human terms in a category that lacks standardization.
Our Plan to improve consumer communication and transparency:
Until there is an official regulation that governs the truly proper way to list cleaning ingredients on package, we are moving toward a hybrid approach that will list chemical name WITH descriptive names. We believe that this is the best approach to ease the consumer into this new realm of labeling. The full list of ingredients for all BabyGanics products, by chemical name, will soon be on our website for any consumer to access. We're also beginning to weave those same ingredient lists into all of our packaging.
As always, we welcome any suggestions or opinions from the parents and loyal customers to whom we are passionately committed. Thank you for your continued support of BabyGanics.
BabyGanics Response to the EWG statement on HHT
As fathers, we created BabyGanics to make the safest-possible products for our own children and yours. As we have for the past 10 years, we continue to research and review the most current data to ensure that our products contain the safest available ingredients. We stand behind each of the 40 products we make as among the safest available in their category.
The Environmental Working Group raised a question that has caused some confusion about the safety of the preservative system in 6 of our surface cleaning products that contain the chemical HHT.
No BabyGanics product manufactured today contains HHT--even though scientific evidence shows that it is perfectly safe as used--and the ingredient has never been used in any of the 30 plus personal care products that we make.
You have our promise that we do everything possible to ensure the safety of your families and ours - it's why our company exists.
We regret any confusion caused by the EWG misstatements and we are, as always, available to answer any questions and discuss the science behind our products with any customer or concerned individuals.
You can reach us at firstname.lastname@example.org or call Lindsay Joyce our Director of Marketing directly at 1(800)378-7803 x712.
Kevin Schwartz and Keith Garber
BabyGanics Founding Fathers