Most helpful critical review
91 of 94 people found the following review helpful
BUYER BEWARE!!! COUNTERFEIT ALERT!!!
on April 13, 2013
We bought this item directly from Amazon. We received it and it looked and worked great. My wife noticed that it often shut itself off while she was using it. We missed Amazon's return deadline, so we returned it back to the manufacturer. A couple of weeks later, we received a letter from the manufacturer stating that the product was counterfeit.
Amazon, to their credit has offered to give us a full refund. Babyliss recommends using only authorized dealers, of which at the time of writing this review, Amazon is not.