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213 of 232 people found the following review helpful
on July 13, 2013
As a 50+ year old man I have no use for this machine.
My wife however states it works great and makes her hair silky smooth.
Having done extensive research on her silky hair, I'd have to say i's a winner.
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65 of 68 people found the following review helpful
on February 10, 2010
This is by far the best hair dryer I have EVER owned! My hairstylist uses it in her salon too and she agreed that amazon had the best price!
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137 of 152 people found the following review helpful
on March 12, 2010
This is absolutely worth the money. Like all women, I've gone thru a lot of hairdryers. This is the BEST one I've ever owned!
Pro's: very lightweight; easy to maneuver around, 3 different heat settings (HI, MED LO) and 2 differnt speeds (HI and LO); fits nicely in my hand (I have very small hands); the toggle switches are just the right stiffness and placement - I never accidentally turn it off or switch settings anymore; most of all...my hair dries really fast and shiny (I have long hair and I use a bit of thermal styling protection spray).
Con's: hmm...can't really think of anything major. The only con I can think of is the little nozzle attachment that comes with it. The attachment just sits on the end of the dryer, and is not really snug or tight. It sometimes pops off if I have the blower on HI speed and I point the nozzle straight down. The force of the air coming out "blows off" the little thing. but it's really minor.
All in all, I love it!
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37 of 39 people found the following review helpful
on September 15, 2009
My daughter bought a Babyliss Pro several months ago and raved about it. So I decided to try it......she was RIGHT! This is a powerful but light hairdryer. Highly recommend!
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46 of 50 people found the following review helpful
I love this hairdryer. It is not heavy, and it dries my hair much more quickly than the standard hairdryer brands I have used in the past. The only bad thing about is that the directional nozzle is a piece of junk and falls off all the time. I stopped trying to use the hairdryer with it.
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78 of 88 people found the following review helpful
on November 1, 2012
I could never understand why my hair didn't style at home like it did in the salon. I used my stylist's products down to the shampoo and conditioner. He told me it was probably my hairdryer and boy was he right. This is a great product. Noticed a difference the first day. Would not be without it. Hair dries smooth with no frizz and no damage.
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30 of 33 people found the following review helpful
on November 1, 2012
Great product! Dries hair way faster than my old dryer. I have very thick hair and it still dried my hair in about 15 min instead of 45 min. Saves me plenty of time in the morning.
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29 of 32 people found the following review helpful
on July 27, 2013
Just what I was looking for....ionic, 2000 watt and most of all light weight. I have trouble holding anything heavy above my head. This is light weight and yet very powerful. It dries my thick hear quickly.
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23 of 26 people found the following review helpful
on May 19, 2015
This hairdryer seemed to have everything I was looking for - meaning, it dried my hair and it seemed to have a good "warranty". Which usually means the products are decent quality and that their customer service will help you out if you have issues with them. I only use my hairdryer for a few minutes every couple of days, so I expect it to last for years. Especially if it has a "4 year warranty"!

This unit lasted slightly under a year of VERY light use before the motor started to malfunction. On the highest setting, it would blast low. At first it was just fleeting once or twice, and it actually thought I may have imagined it, since the other reviews for this product were so good, so I really wasn't expecting any problems. Then it started consistently not being able to go to the high speed setting at all.

By this time, it was just over a year. So today I called customer service to ask about the warranty. This is the conversation:
"How may I help you?"
"I've had my hairdryer for a little over a year and the motor is no longer functioning."
"May I have the model number and serial number please? ...... Okay, yes, good news! That unit is still under warranty so we'll be able to replace that for you!"
"Okay great!"
"So the warranty doesn't cover any shipping or handling fees, so you'll need to pay to ship the unit back to us, plus also send in a check or money order for $5 to cover some of the cost for us to ship it back to you. And then we'll send you a replacement unit for free!"
"What do you mean? Oh, you mean that I need to pay to send it in, etc, and then you'll reimburse me once you confirm that it is indeed a manufacturing defect?"
"No, there is no reimbursement. You'll need to cover that. Our warranty covers the cost of a new unit but not for the shipping or handling to us or back to you."
"Are you serious? But there is clearly a problem with your product."
"Sorry but that is our policy."

So basically I'd have to waste a bunch of time plus pay $30 or more to get another hairdryer as a "replacement under warranty" even though they confirm that the problem is with their crappy hairdryer in the first place. Another unit that would probably have the same issues?! No thanks. I will NEVER buy from this company again.

Hopefully this review is helpful and stops people from falling for the idea of this 4 year "warranty" like I did!
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10 of 10 people found the following review helpful
on July 15, 2014
I noticed an instant difference in my hair with this dryer. It really smooths the cuticle reducing frizz and fly -aways. It flattens cowlicks and gives a salon-quality look. It's light, quiet, has a nice long cord and is well designed for handling. I've tried many hair dryers and this is by far the best one.
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