Customer Reviews

Back to Basics Smoothie Pro 700 Blender, Chrome

5 star:		(0)
4 star:		(0)
3 star:		(2)
2 star:		(1)
1 star:		(6)

 

 

It makes nice smoothies but the 700 watts of power creates too much noise. The noise was so loud that at first I thought something was wrong with the unit. The loud noise makes you think twice before using it. They should issue ear plugs with each unit. The retaining nut for the blades vibrated loose and leaked all over the unit. The plastic housing and pitcher gives it a cheap quality look. I would be surprised if this unit last more than one year with light use.

I bought one of these last summer. It lasted about 2 weeks with infrequent use. I called the company and they sent me a replacement part which lasted 1 use. I was just making smoothies and not doing anything heavy-duty with it...not even using fruit and only a few 1/2 size ice cubes at a time. In my opinion they should recall this Smoothie Pro as defective in design. The motor is too powerful for the construction of the blade assembly. Perhaps my bad experience with this can save someone else from wasting money.

I have had this item for about 2 months. It crushes ice realy well and the pour spout is convient. But that is where it stops. The pour spout was convient until the tab broke. It is completely plastic and very flimsy. Not 2 days later the blade housing stripped and now is completly ineffective. The motor runs fine but is useless without a blade to be turned. With 700 watts you would think that they would realize that plastic is not the best answer. I would not recommend this to anyone unless some changes were made!

My kids are smoothie junkies and I loved this smoothie maker!

Initially, I purchased the 600-watt machine by the same manufacturer and the motor burned out. Thought I needed to ramp up the power and I bought this one - TWICE.

The the first machine I bought worked for about 25 uses and then the tab on the pour spout broke. Silly me, I thought I was just man handling it. I loved it so much that I bought another one. Sure enough, after about 25 uses and much tender loving care, the &^%$#@!@ tab on the pour spout broke.

My husband won't let me buy another one.

After using the machine several times without the benefit of the handy pour spout, I realized that my high-quality blender was really the same thing and retired the smoothie machine.

I would love another smoothie maker with at least 700 watts of power that won't break so easily - I'm willing to pay for it but commercial-grade machines are over $1,500. Yikes! I will keep using my blender and hoping!

Save your money, this is a piece of junk. It's broken THREE times and they just send out the replacement part and won't replace the unit itself. This is poorly designed and continues to break. Their motto is: Back to Basics-Making things that work! It should be: Back To Basics-MAKING THINGS THAT DON'T WORK AND WE DON'T CARE ONCE WE GET YOUR MONEY! It's very apparent to me that their Customer Service Department could care less-- I had to give this unit a one star because Amazon rates from 1 to 5 but it really rates a ZERO!

Like many of you, my spout tab broke off as well, but the company was willing to replace it quickly. I did expect a higher quality machine for this much money and was a really disappointed when this arrived so I'm giving it only 2 stars. I do use mine daily and have for about 6 months now. The machine is incredibly loud but it is powerful enough and then some, still next time I'll go with a name I know and can trust.

I used mine only about 3 times and just to make hummers which are just ice cream and rum and kahlua. The last time all you heard was noise and saw the blade turning the but the ingredients were not moving. Not a bargain at any price. Truly a no star rating!!

I got this as a gift. After a few uses, the blender blades broke. In other words, the motor was good, but the blade assembly would not spin. It was just loose. I have been trying to buy a part. Good luck with that.

Review of the Back to Basics Smoothie Pro 700, which I own.

The motor is too small. It overheats and creates a very poisonous-seeming smell. There are no standards for rating motors. "Peak Power" may be only the power the motor can draw for one second before burning.

There is a hole in the base, where the plastic jar fits. Liquid can easily flow into that hole, creating a place for fungus and bacteria to breed. The liquid can apparently flow onto the motor area.

The silver color is just silver-colored plastic.

The blender blades screw into the plastic jar with threads that go the opposite direction that is standard. Counter-clockwise tightens, not loosens.

At high speed the blender vibrates very loudly and violently. Sometimes the vibration causes the blender blade to unscrew itself from the jar. If that happens, the contents flows to the counter and the floor. (That happened to me today.)