Customer Reviews

The Back of the Napkin: Solving Problems and Selling Ideas with Pictures

5 star:		(60)
4 star:		(23)
3 star:		(16)
2 star:		(9)
1 star:		(12)

 

 

I saw the book on the shelf at Borders and the cover caught my attention. I read the first few pages and knew I had to read the rest.

I am a technical trainer and writer and have been teaching classes for more than 10 years now. For the last 7 years I've been using a pen tablet in my classes to draw diagrams on-the-fly while lecturing about different technology concepts. The attendees have given phenomenally positive feedback about this learning method.

Now, I find this book that not only validates the process I've been using but helps me take it to the next level. The author reveals the four steps to visual thinking and the six problem categories that we all face. He shows you how to do it with case studies and examples that are practical.

One thing that I think many will find helpful is the way the author quickly removes any fear of drawing you may have. He gives the testimony of many attendees that he has helped overcome this fear of drawing in front of others. Personally, my family plays Pictionary very regularly because I want my children to be comfortable with this process.

My favorite part was the Appendix: The Science of Visual Thinking. I found it very interesting as it presents scientific research as it relates to this simple process.

If you want a great new way to solve problems and a great way to communicate ideas, I think you'll find this book very useful.




Excellent!

I also wanted to like this book. And, to be fair, I didn't read the entire book. I just couldn't. It goes on and on about how important visual thinking is. Okay, okay, I get it. Now what? Well, the author then--as others have pointed out--paradoxically proceeds to bore us with chatter about how to proceed with using drawing and visual thinking instead of sticking to his guns and using more drawings! ATTENTION KINDLE USERS: The Kindle version's drawings of this book are barely perceptible; it's quite a chore to squint and figure out what they are supposed to be. Adjusting the font size of the text does nothing for the illustrations.

I found this book refreshing, even relaxing, and recommend it as a gift item for any student or adult. Had I been the publisher I would have made the book larger and the visuals (by definition, handwriting and sketches) consequently larger and fresher, but what is offered suffices.

I have been immersed for the past several weeks in some of the most advanced technical automated multi-media, multi-dimensional, geospatially-grounded visualizations with time lines and cross-cutting cultural dimesions, and after all of that, this book not only stands the test of holding my attention, but proves itself equal to the task of challenging what is supposed to be "state of the art."

A few other books that come to mind that complement this one:
Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace
The Attention Economy: Understanding the New Currency of Business
Selling the Invisible: A Field Guide to Modern Marketing
The Design of Dissent: Socially and Politically Driven Graphics
Information Design
Visual Interfaces to Digital Libraries (Lecture Notes in Computer Science)

If you have ever scribbled on the back of a napkin or for that matter any piece of paper while explaining something to a cohort, this book might help you. Mr. Roam's main premise is that pictures on the back of a napkin are a most effective way to solve problems and sell ideas. He takes you through his process in this quick read and convincing book.
His suggestion to solve business problems with simple drawings could raise a few doubts. Drawings are not business solutions is the common wisdom. Conventional tools such as spreadsheets, deep mathematical analysis are the norm. The book more than adequately addresses the doubts and other questions about drawing pictures to accomplish business objectives.
He resolves denials like "I can't draw or I don't carry napkins in my pocket ". This is accomplished by demonstrating how we all have the ability to draw within the system he has developed. He first drew a successful proposal on the back of a napkin while eating breakfast on a train in England. In the book we are taught by leading us through the development of the complete solving/selling process.
The book is written in an easy to read conversational style and is laced with the type of drawings he proposes that are most useful in attacking the most intractable of problems. While reading the book one finds themselves thinking things like "I can do that" or "I need to remember the steps in the process so I can do them whenever I have a problem and a napkin"
We are introduced to a group of problems that have been solved using the system. In those solutions the drawings were not only on napkins but white boards or just sheets of paper. The reader begins to understand that the system is a cleverly developed method to cause one to think not only outside the box but with pictures rather than words.
He also takes care in pointing out that timing and following a sequence of steps is most important. Pictures are often said to be worth a thousand words. He gives examples that explain when one is selling the idea one has to be sure the audience is led to the conclusions that the team found while developing the solution. Just flashing a picture and saying "this is the solution" is not usually the most effective way to convince those you are trying to convince. The book takes us from puzzle (the problem) to plan (the selling of the solution) in simple and easy to follow steps.
In these days we are constantly faced with solving complex problems. The Back of the Napkin presents a thought process and method that can help solve those problems. Using the method will help sell the solution. It becomes an arsenal one wants in his tool kit. When you couple that arsenal with an enjoyable read there is little to lose and much to gain. Now where are those napkins?

Dan Roam's "Back of the Napkin" is an important first step in teaching business people how to compose problems visually. However, it's definitely a rookie effort, heavy on sizzle but light on steak.

Roam spends nearly half the book explaining how our minds process information. Okay, fine. Kind of like a book on how to build a house explaining what is a hammer, a saw, a drill. Then Roam proposes some different ways to draw the different ways the brain processes information. Kind of like showing that a hammer is good for nailing wood together, a saw is good for dividing wood in half, and a drill is good for drywall and screws. The reader cannot wait to see how this will all fit together - "This is going to be good!". Finally, Roam throws out an example of how to pull it all together to solve a problem.

Unfortunately, the example is overly-easy, explores many blind alleys, and finally arrives at a solution that is fundamentally flawed. Roam's case study shows flat sales for a proprietary software company for two years. Roam's analysis shows $78 million in proprietary software will be purchased next year vs. $48 million in open source. The solution - convert their software into open source. Huh? Leave a $78 million industry to a single competitor to compete with two other open-source vendors for a $48 million industry? What kind of solution is that? Will you fire all your developers and hire open source developers? Will you force your existing customers to move to open source too, or just abandon them?

In the end, after many chapters of "wait till you see this" type posturing, Dan Roam never delivers the goods. I don't doubt Roam's sincerity, and hope he will continue to iterate on his models until he comes back with something that actually works.

for a book that pleads complex business problems can be condensed to a simple diagram, this book is wordy, overly complex and, frankly, kind of boring. This whole book could have easily been condensed into a a couple of chapters, and I found myself skipping whole parts that were simplistic and, again, not enough intrigue to get through the chapter. Ironically, the imagery throughout the book is distracting. Also, the author is constantly trying to convince us the value in using images to communicate, but I think that we can assume that if you are buying this book you have already drank the kool-aid of his message. Too much preaching to the choir.

The good parts of the book are when the author talks about specific business problems he helped to solve. Those kept me interested.

The main point of the book is a good one -- use simple images to communicate -- and learn how to distill information to get your message across. However the author would have been well served to take his own advice and shrink the this table napkin to a cocktail napkin.

This book should be taught at the college level. It is an extremely well written book that captures the essence of business communication and what it should be. How many of us have sat through boring word wall presentations of list after list of speakers notes. The next time someone makes me sit through one I am going to send them this book.

The basic concepts of Visual Thinking: Look, See, Imagine, Show are helpful in providing a framework for developing your thoughts prior to starting any presentation. Then using the SQVID guide to understand what type of picture to use helps you think through the problem and finishing with the author's six ways we see and show of Who/what, how much, where, when, how, and why provides a guide for how to communicate your ideas.

I never read a business book twice but find myself studying this one. I have read over 50 business books in the last 18 months and this is at the very top of my list.

i was really disappointed with this book. i tend to be a visual guy, and had a high level of expectancy about how fun this book would be to read, and how helpful it would be. but i was bored -- crazy bored. i could barely finish it.

there are some good ideas in the book, to be sure. but i found it horribly paradoxical that a book about using drawings would be so pickin' linear. there were three steps for this, and 6 rules for that. i felt like i was reading a john maxwell leadership book! the cute little drawings on every page even got really old. tons of repeated info, and `no duh' stuff also.

sorry, not a helpful book.

This review refers ONLY to the kindle version.

The way that the kindle converts the text to an e-format forces the images at a fixed size -- a size that too small to be able to see details.

You can resize the text, but not the pictures.

Obviously, this was more than a little annoying in a book that is all about using pictures to convey information.

Also, there were several places in the book where there was a caption for a picture but just a blank space where the picture (presumably) was supposed to appear.

Yes! I did enjoy the book and have given a copy to some clients, but it just didn't add enough creativity or umphh to selling concepts or solving problems. I think it is an airport or train station book but not a serious read.

In some ways it is an update on Tony Buzan's mind mapping applied to business, but does not present a huge leap forward.
It certainly has a place and would serve a student of business to establish basic skills. I would look for "The back of the napkin professional version" before I would include it in my professional library.

I recently worked with an entreprenuer who was hearing impaired and worked by interpreting sign language - NOW that is seriously creative, very different and unexpectibly powerful. Dan Roam could have pushed the creative envelope much further.