Internal auditing's changing mission, roles, and strategies have led departments to rethink and refine their strategy and performance priorities. The balanced scorecard is an effective tool for fine-tuning and implementing strategy and for showcasing the value of an internal audit department. If you have been searching for a way to keep score in the midst of change, look no more! This is just the tool you have been seeking. Presented in an easy-to-follow format, the scorecard methodology in this research report will help you refine and translate your departmental strategy into positive action. But that's not all. You will learn how to further demonstrate the value of your department by better meeting stakeholder/customer expectations and priorities and reflecting corporate initiatives and priorities in your strategic plan and performance metrics. With this IIA Research Foundation publication, you will score big with: Internal audit quality and innovation Enhanced departmental capabilities. Process improvement. Value-added services. Performance measure benchmarking.
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About the Author
Mark L. Frigo, PhD, CPA, CMA, is Eichenbaum Foundation Distinguished Professor of Strategy and Leadership and program administrator of the MBA programs in both financial management & control and management accounting in the Kellstadt Graduate School of Business at DePaul University. He received his B.S. degree in Accounting from the University of Illinois, MBA degree from Northern Illinois University, PhD in Economics and Econometrics from Northern Illinois University, and postgraduate work at Northwestern University. FrigoÂ’s rich professional background includes extensive experience as a management consultant in strategic services at KPMG Peat Marwick, as well as work in the corporate sector. He is an advisor to the Executive office of Grant Thornton, LLP. A highly demanded speaker and consultant, Frigo helps organizations to design and execute strategy for maximum value creation. He has assisted many organizations in Balanced Scorecard initiatives.
A prolific writer, Frigo has authored numerous professional and academic journal articles and books, including Cost Accounting, Advisory Comments for Growth and Profitability, The Role of Internal Auditors in Business Process Reengineering, and Providing Benchmarking Services for Internal Auditing Clients; and is the principal researcher for the Institute of Management AccountantsÂ’ Performance Measurement Survey. Frigo previously led two research projects sponsored by The IIA Research Foundation: The Role of Internal Auditors in Business Process Reengineering and Providing Benchmarking Services for Internal Auditing Clients.
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Inside This Book
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First Sentence:
The objective of this study is to describe how chief audit executives (CAEs) can use a balanced scorecard framework as a strategic performance management tool within internal auditing departments to focus on adding value within an organization while responding to changing stakeholder/customer priorities, corporate strategies, and technology. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
internal auditing directors, balanced scorecard framework, internal auditing departments, strategy tenets, developing strategy maps, departmental performance measures, core performance measures, strategic performance management, internal auditing activities, audit director, internal auditing processes, genuine assets, departmental strategy, strategic performance measures, benchmarking services, strategic performance measurement, different customer groups, using performance measures, audit recommendations, balanced scorecard concepts, customer value proposition, departmental strategies, satisfaction survey results, works with management, internal audit department Key Phrases - Capitalized Phrases (CAPs): (learn more)
Morgan Stanley, Return Driven Strategy, Annually Annually, Balanced Scorecard Report, Corporate Director, Harvard Business Review, Tom Burr, Continual Process, Global Auditing Information Network, Strategic Finance, Declined Special Project Requests, Institute of Management Accountants, Kathy Robinson, Managed Costs, The Strategy Focused Organization, Time Spent, Work Group Participation New!
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Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
The objective of this study is to describe how chief audit executives (CAEs) can use a balanced scorecard framework as a strategic performance management tool within internal auditing departments to focus on adding value within an organization while responding to changing stakeholder/customer priorities, corporate strategies, and technology. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
internal auditing directors, balanced scorecard framework, internal auditing departments, strategy tenets, developing strategy maps, departmental performance measures, core performance measures, strategic performance management, internal auditing activities, audit director, internal auditing processes, genuine assets, departmental strategy, strategic performance measures, benchmarking services, strategic performance measurement, different customer groups, using performance measures, audit recommendations, balanced scorecard concepts, customer value proposition, departmental strategies, satisfaction survey results, works with management, internal audit department Key Phrases - Capitalized Phrases (CAPs): (learn more)
Morgan Stanley, Return Driven Strategy, Annually Annually, Balanced Scorecard Report, Corporate Director, Harvard Business Review, Tom Burr, Continual Process, Global Auditing Information Network, Strategic Finance, Declined Special Project Requests, Institute of Management Accountants, Kathy Robinson, Managed Costs, The Strategy Focused Organization, Time Spent, Work Group Participation New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 21
books:
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- The impact of business process reengineering on internal auditing by Mark L Frigo in Back Matter (1), and Back Matter (2)
- The Balanced Scorecard: Translating Strategy into Action by Robert S. Kaplan on page 13, and Back Matter
- Providing benchmarking services for internal auditing clients by Mark L Frigo in Front Matter, and Back Matter
- The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market by Michael Treacy in Back Matter
- Juran's Quality Control Handbook by J.M. Juran in Back Matter
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