Most helpful critical review
11 of 12 people found the following review helpful
Now i'm an expert with this tree.....
on December 12, 2012
Ok, i didn't have high hopes for this little tree. It's cheap. I have it on my desk at work. There are 3 little lights inside the base that determine the colors of the tree and now only one of the lights is working. So instead of alternating between 3 different (and subtle) colors, my tree only has a few red lights. (After only 2 days.)
UPDATE: Customer service promptly emailed me and said it probably needed batteries. Low and behold, i put in new batteries and the thing works again. Better to maybe not ship it with old batteries but......it's working and i'm happy again!
UPDATE #2: After about a week with fresh batteries, the green and blue lights have stopped working (again). This is not a battery problem. This is a cheaply made item. It is a shame because when it's working it's very delicate looking and pretty.
UPDATE #3: I contacted the seller. They are VERY responsive, answering back by email within an hour. They sent me a new tree. Be aware that the trees are different colors. My first one was a lovely pink. This one is dark blue, also very pretty. However, it sits on my desk at work, and therefore is "on" for 8 hours straight. This is all the batteries can take. Even new, fresh batteries. I still think it's a very pretty tree, just be aware that new batteries you put in yourself will last about 8 hours of continuous use. Also, on the Amazon page it says it uses 3 "AA" batteries, that is not true, they are AAA batteries.