Customer Reviews

Banzai Sidewinder Falls 09

5 star:		(27)
4 star:		(16)
3 star:		(9)
2 star:		(15)
1 star:		(18)

 

 

This is a very fun toy for kids but we had to have a lot of "rules" on it. After using it for only 2 months there a couple of small holes in the fabric where the kids had grabbed onto the sides. Also a huge tear in the fabric at the bottom where they hit the side when they land at the bottom of the big slide. The kids using it were between 25-45 lbs. They were not rowdy on it. I feel like it should have lasted more than 2 months for what we paid for it.

I have been waiting ONE year for this company to solve my problem with a slide I bought last summer. I have a raincheck, and they are refusing to honor it with a slide I requested that costs LESS then what I paid for the first one. The Jungle Blast we bought last year ripped within 4 days. I followed all the instructions given to me on the phone and everyone played nice until I asked for my slide. Marti Muchler, the "representative" I am dealing with now refuses to honor our raincheck. She responds with "ok" as an answer to a multi-question e-mail. She finds humor in the fact that I am out nearly $800! What an idiot. DO NOT buy anything from this company. You will DEEPLY regret it.

I bought this for my daughter last June for her birthday. (2008 model). We used it twice last year, and on our 2nd inflation this year (ie. not EVEN 4 uses total), it would not inflate.... on inspection I found that a 2 ft section of the INNER liner had come away from the slide wall itself, leaving me ABSOLUTELY no way to fix/patch it. When I rang TOYQUEST to inquire about this problem, they basically told me that I was out of the 60 day warranty, and basically - tough !! They obviously know their product is sub-standard and are unwilling to stand by it !
The 3 times my kids did use it, they DID have a blast, but, I would have rather spent the $400+ on annual passes to the local water park !!
Please do not waste your money on this !

I got this for my daughters 2 and 3. The 2 year old liked the pool and the little slide my older daughter loved it all. She used the climbing wall and went down all by herself. She loves waterslides and this was a must have for her. I have only used it once so I don't know how well it holds up. I have another product the slide that goes into the easyset pool and it works great 3 years later. A few improvements that could be made is another drain in the pool, and a larger carrying bag. I bought a plastic bin with wheels and put vents in the lid to protect the slide while going in and out with it. IT NEEDS PLENTY OF DRYING TIME!!! No big drawbacks I just like to protect something this expensive so it's worth the [...] bucks for the bin to make sure it is safe.

We bought this slide last summer and the kids loved it. It was easy to use and filled up quickly. But after using it less than 10 times, the inner lined pulled away and the slide couldn't fully inflate. This was not a tear on the outside - we had those too but it was easy to fix with a patch, you could see through the slide to wear the tube pulled away but couldn't get to it without cutting through the top layer. Afeter mulitple emails and calls with the manufactuer, the said they would not replace or refund the slide because it was past the three month warrenty. So I paid $500 for a slide we used a couple of times!!!

This slide is amazing. We just got it two days ago and have been on it both days. I have a 5 year old and a three year old that absolutely adore this item. My three year old had no problem climbing the wall and sliding down. The only downside is that every kid in the entire neighborhood will be at your house. Very close supervision is needed because the lagoon pool does get quite deep and if you have boys....they get quite courageous. Set up once the hoses are connected is a breeze. Cleanup can be a little messy but well worth it. Have to have a bigger storage unit because the chances of fitting this back into the storage bag....Not happening. This is well worth the money. Fun for the whole family.

Our 3 year old son loves this product. My son could probably play on this slide for the entire day. However, clean up is a bit difficult. We actually have mold on our slide from not drying it out completely (which takes a long time). The bag is not big enough to put the slide back into. Also, the slide has to continously be hooked up to the hose (no pump that recirculates the water) and we have to hook the slide up to our hot water heater or else it would be too cold. If you like water slides, this is the product for you. If your kids like water slides, this is the product for you. If you do not like to spend a lot of time cleaning up, this is not the product for you. Even though it is difficult to clean up, our son loves it!

This is our second summer with the slide. It is very hard for one person to set up or clean or put away. You can't fill it as deep as you see in the pictures advertised, but the kids love it anyway. Dogs like it, too. However, be warned that if you don't clean it well or check for tears or leaks, you'll have a huge headache trying to fix it or contact customer service. The number provided no longer works, and we can't find the manufacturer online. I don't think this slide was made to last that long, which is sad since entertaining kids is a hard enough issue.

I've had to spend extra money buying patch kits and what not. This will also destroy whatever grass you have, so if you like grass don't buy this. It's also a huge waste of money in regards to the water bill. The pool doesn't really hold that much water. Fill it to where you think it should be a comfortable level and the sides will give way.

My children are 5 & 7 and they LOVE this slide and pool!!!! We've had this for a little over a week and used it almost everyday!! Clean up is a little difficult, but worth the work. The storage bag is not big enough to store the slide in. Once the slide is folded it is very heavy and difficult to manipulate and put away. The slide takes forever to dry, once everything on top is dry it is important to flip and make sure bottom is dry too. We also put a pool tarp underneath to help keep the slide and pool clean, reducing the mud--it's much easier to clean the tarp. Another drawback that we have addressed is the hard landing at the end of each slide. It empties into the pool, which is not padded, and the landing can be very painful. To fix this dilemma we put several play mats at the end of each slide, underneath the pool. This helped a lot, no more sore bums!!! On a lighter note, my kids are entertained all day and exhausted by bedtime. This product seems very sturdy and safe--with proper parental supervision. A definite recommendation for serious summer fun!!!

PURCHASED LAST SUMMER AND THE KIDS LOVED IT UNTIL IT STARTED LEAKING AT THE SEAMS. WHEN I SET IT UP THIS YEAR, IT WOULDN'T EVEN INFLATE ENOUGH TO HOLD UP THE TOP CANOPY. I CALLED CUSTOMER SERVICE,WAS TOLD THE WARRANTY WAS 60 DAYS & I SHOULD SEW IT WITH FISHING LINE THEN SPRAY ON SEALANT. I WOULD NOT FEEL SAFE LETTING THE KIDS GO ON IT AFTER THAT. WHEN I ASKED FOR A SUPERVISOR, I WAS TOLD SHE WAS IN A MEETING AND "MAYBE" SHE WOULD CALL ME BACK. OF COURSE SHE NEVER CALLED. I WOULD NOT RECOMMEND THIS PRODUCT TO ANYONE.