- File Size: 133 KB
- Print Length: 42 pages
- Simultaneous Device Usage: Unlimited
- Publication Date: April 4, 2012
- Language: English
- ASIN: B007RPJMFK
- Text-to-Speech: Enabled
- Word Wise: Not Enabled
- Lending: Not Enabled
- Amazon Best Sellers Rank: #757,143 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
Bartending: Memoirs of an Apple Genius Kindle Edition
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More About the Author
Top Customer Reviews
Edit: Looks like he's finally dropped it to $2.99 which is where it should have been from day one. Regardless of the price it's just not a good book though, it's not even a book really, it's more like a long pamphlet.
The book is basically a collection of short 2-3 page anecdotes from the author's time as an Apple Store genius from 2006 - 2008. The stories are somewhat interesting but nothing shocking or particularly revealing. Mostly along the lines of "one day, a customer came in with such and such problem" type stories. Don't expect any sort of behind the scenes revelations (except what the Genius room looks like in the back of the store), just a recounting of various events during the job. You don't really get a sense of what it's like to work at an Apple store, you just get an idea of the sort of technical issues they need to address on a day to day basis. The stories don't contain much depth, and being so brief it would be hard to provide any. I kept waiting for the stories to get really interesting, but they never really did. It seemed to me that this was the best the author could come up with and that there wasn't much else to say.
When the author begins the book asking several questions that he feels might typically be asked of a former Apple Store employee (Did you get free stuff? Did you know about products before they were announced?Read more ›
The low point of the book arrives when the author is approached by a fellow employee who asks him a tech question about the amount of RAM in an iPod Touch. The employee mistakenly calls the device an iTouch, and the author proudly recounts how he openly embarrassed her in front of customers. "Elizabeth," says the author, "it's an 'iPod touch.' Not 'iTouch.' Get it right, please." The author caps off the story by quoting another customer who calls the fellow employee a "real bitch."
Most of the book is set in this tone, and it's all one or two steps short of a Nick Burns, Computer Guy sketch on SNL.
Now, I'm not saying the book isn't fun to read (minus a few glaring typos), just that there simply isn't enough here to warrant the current price. Like others have said, it's basically a collection of blog post-length anecdotes about people that have come in and the ridiculous issues they had with their Apple products. A drop to the $6 price point or lower would definitely make me feel less like I paid for the same amount of enjoyment I'd get on reddit reading an AMA by someone who works in IT.
Most Recent Customer Reviews
Stephen has a fun, conversational style that made reading this book very enjoyable.Published 5 months ago by Donald Steven Morton
Great read. Good view behind the scenes and some funny stories. Interesting what Apple's team try to do for people. Read morePublished 11 months ago by John Readily
I laughed hysterically many times and could feel the authors frustrations which related to far too many of my own personal nightmares. This was a great read.Published 16 months ago by Dopie
Nothing groundbreaking to be learnt here.
But a nice few thoughts on what it's like to work retail. Read more
Can't recommend for non-nerds or non-apple fanboys.
If you do wonder about the Genius Bar, there are some great tidbits.
This was a fun read not because it was short, but because it provided humor about and against what the computer society views as elites. Read morePublished on September 22, 2013 by Stephane
Great insight into Apple, I'd love to see more of these maybe from other companies too. Shame this book wasn't longer.Published on April 13, 2013 by Carol M. Hughes
Just a bunch of boring customer interactions from a guy that used to work in an Apple Store. I kept waiting for it to get better, or for some insight. It never did. Read morePublished on December 30, 2012 by Craig R-T
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