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Basic Skills for the New Mediator, Second Edition [Paperback]

Allan H. Goodman (Author)
4.9 out of 5 stars  See all reviews (13 customer reviews)

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Book Description

September 2004 0967097339 978-0967097336 2nd
This book provides a detailed overview of mediation, from the premediation conference through all stages of the mediation session. It guides the new mediator through the mediation process by answering the one hundred questions most frequently asked by new mediators. The book has been used successfully for self-instruction and as a training manual. Experienced mediators and attorneys who represent clients in mediation will also find this book extremely useful. The Appendix 'Everything You Never Wanted to Know About the Rules of Evidence' is especially valuable for the non-attorney mediator, who must often deal with the evidentiary vocabulary of the legal profession. You will learn to establish your authority as a mediator, schedule the mediation session, deliver the mediator's opening statement, prioritise issues, preside during joint sessions, conduct private caucuses, overcome impasses, identify 'hidden agenda' and 'throwaway' items, deal with parties who lack settlement authority, and aid parties to achieve a viable settlement.

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Editorial Reviews

Review

A methodical introduction . . . provides a detailed outline of what to expect, what to plan for, and possible flash points. -- National Institute for Dispute Resolution News, April, 1997

From the Author

I wrote Basic Skills for the New Mediator as a "hands-on" book to be used for self-instruction or as training text. When I began serving as a Mediator more than ten years ago, I could not find any practical instruction material such as this. This book is based upon my extensive mediation experience.

Product Details

  • Paperback: 110 pages
  • Publisher: Solomon Publications; 2nd edition (September 2004)
  • Language: English
  • ISBN-10: 0967097339
  • ISBN-13: 978-0967097336
  • Product Dimensions: 8.7 x 6 x 0.4 inches
  • Shipping Weight: 7 ounces (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #80,182 in Books (See Top 100 in Books)

More About the Author

Allan H. Goodman is the author of two best-selling books in the area of conflict resolution, Basic Skills for the New Mediator (2d edition) and Basic Skills for the New Arbitrator (2d edition). Both titles are available in hard copy and as Kindle books on Amazon.com. The first editions were written in 1994 and were instantly received as practical guidebooks for new mediators and arbitrators. Published by Solomon Publications, the company Allan created to publish his own books, these titles are now in their second editions and are used extensively as self-training books and as textbooks in conflict resolution programs, in colleges, universities, and law schools.

Allan welcomes questions from his readers concerning mediation and arbitration. His books contain contact information so that he can communicate with his readers. He is currently writing another book on mediation which details his continued experience as a mediator. This book, the second volume in the Basic Skills for the New Mediator series, is scheduled for publication in January 2010.

For seventeen years, Allan was an attorney in private practice in the Washington, DC area. Early in his legal career, he developed a desire to resolve disputes. In addition to practicing law, he began serving as a private arbitrator in commercial disputes. Later in his legal career, as mediation became more prevalent, he became trained as a mediator and began serving as a private mediator.

In 1993 Allan left the practice of law when he was appointed a federal administrative judge on the United States General Services Administrative Board of Contract Appeals, where he served until 2007 as a trial judge and an alternative dispute resolution neutral in disputes between contractors and the federal government. In 2007 he was appointed as a judge on the United States Civilian Board of Contract Appeals where he continues to serve as a trial judge and ADR neutral.

Allan has served as a mediator in complex commercial cases that deal with major construction projects, nuclear waste clean-up sites, weapon systems, genetic research laboratories, intellectual property, and computer software. He successfully mediated one of the largest claims arising from the Big Dig Project in Boston, Massachusetts.

From 1987 to 2000 Allan was an Adjunct Professor of Law at the Georgetown University Law Center, where he taught Construction Contract Law. He lectures frequently on alternative dispute resolution techniques. He is a graduate of the Georgetown University School of Foreign Service and the University of Toledo College of Law and a member of the bars of Virginia, Maryland, and the District of Columbia.


 

Customer Reviews

13 Reviews
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Average Customer Review
4.9 out of 5 stars (13 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

30 of 30 people found the following review helpful:
5.0 out of 5 stars Just What I was Looking For!, July 16, 1999
By A Customer
As a new mediator, I was looking for a book that would describe mediation skills in clear, non-legal language. This book is it! The question-and-answer format is a very effective teaching tool that walks you through the mediation process. When I think of a question that I would want to ask, it seems that the author has anticipated it and there it is. Mr. Goodman is obviously someone with extensive experience, both as a trainer and a mediator. I am a retired teacher and I found particularly valuable the appendix "Everything You Never Wanted to Know About the Rules of Evidence." The author offers an interesting explanation for including this information - that a mediator should have a basic knowledge of the concepts of evidence because we all (not just lawyers) apply these principles in every day life. This appendix alone is worth the price of the book.

I also purchased the companion volume, Basic Skills for the New Arbitrator, so I could gain an understanding of arbitration and broaden my knowledge of the increasingly popular field of alternative dispute resolution. I found that book equally easy to understand and very valuable.

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24 of 24 people found the following review helpful:
5.0 out of 5 stars A MUST READ for anyone involved in any of the ADR processes., July 27, 1999
By A Customer
Both of Allan Goodman's books, BASIC SKILLS FOR THE NEW MEDIATOR and BASIC SKILLS FOR THE NEW ARBITRATOR, deserve to be read and re-read by every ADR professional and every advisor to parties in dispute before he or she enters the session. As a practicing mediator, arbitrator and ADR trainer, I know I do, and it gives me the presence to relax and "enjoy" the session, because I know I will be giving the best process skills of ADR to the parties and their representatives.

Concise, readily assimilated answers to some of the most perplexing problems faced by ADR neutrals are presented at each stage of the mediation and arbitration process. I would further recommend the appropriate book be given to the disputing parties to assist them in knowledgeable decision-making and a successful resolution.

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24 of 25 people found the following review helpful:
5.0 out of 5 stars A Mediator's Desk Reference, May 25, 1999
By A Customer
Mediation is rapidly becoming the most popular process in the expanding alternative dispute resolution arsenel. Clearly the speed, economy and non-binding aspects are appealing in an otherwise formal andadversarial environment. But less formal does not imply free form. The parties must remain confident that the mediator is knowledgeable of the issues and in control of the process. Allan H. Goodman's new book on the Basic Skills for the New Mediator can best be described as the essential book on mediation. Most books on this subject tend to deal with the art form called negotiation and all the various strategies to be considered by the facilitator in this process. Allan Goodman has provided here insightful and sometimes anecdotal suggestions as to how a new mediator should approach this whole process. In essence, he has left to each mediator his or her own persuasive talents as to how best to resolve the dispute while more importantly giving to the mediator the tools whereby the parties have confidence in the process and respect for the mediator. The question and answer format used here is unique as it anticipates the chronology likely to be experienced by the mediator while dispensing advice appropriate to the issue. While the veteran mediator would be well advised to use this book as a desk top reference, the new mediator will find this book essential.
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Inside This Book (learn more)
First Sentence:
This book is written to be read from start to finish, and also as a reference if you are involved in a mediation session and need a quick answer. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
first private caucus, evidentiary concepts, initial settlement offers, second caucus, hidden agenda items, new arbitrator, nonbinding opinion, parte contact, mediation session, nonbinding arbitration, settlement authority, mediation process, preliminary conference, past contact
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Everything You Never Wanted
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