Most helpful positive review
34 of 34 people found the following review helpful
Just What I was Looking For!
on July 17, 1999
As a new mediator, I was looking for a book that would describe mediation skills in clear, non-legal language. This book is it! The question-and-answer format is a very effective teaching tool that walks you through the mediation process. When I think of a question that I would want to ask, it seems that the author has anticipated it and there it is. Mr. Goodman is obviously someone with extensive experience, both as a trainer and a mediator. I am a retired teacher and I found particularly valuable the appendix "Everything You Never Wanted to Know About the Rules of Evidence." The author offers an interesting explanation for including this information - that a mediator should have a basic knowledge of the concepts of evidence because we all (not just lawyers) apply these principles in every day life. This appendix alone is worth the price of the book.
I also purchased the companion volume, Basic Skills for the New Arbitrator, so I could gain an understanding of arbitration and broaden my knowledge of the increasingly popular field of alternative dispute resolution. I found that book equally easy to understand and very valuable.