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The manufacturer commented on the review below
3 of 3 people found the following review helpful
on March 12, 2014
Verified Purchase
On ordering my Basis Health Tracker, I did not know for sure, that the USB connector was included, so I ordered the separate unit.
Once I had my Basis Health Tracker, and had worn it for a while, I tried to use this unit for connecting and uploading. The unit did not work. I returned it and got a prompt refund from Amazon.

The Basis USB connector that came with the Basis Health Tracker does work.
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The manufacturer commented on this review (What's this?)
Hi Richard. We're sorry to hear that your USB charger did not work. Basis products come with a one year warranty. If you have another problem with your charger please contact support(at)mybasis(dot)com right away.

[[ASIN:B00GJG5UZY Basis USB Connector]]
3 of 3 people found the following review helpful
on June 30, 2014
Verified Purchase
The connector was faulty at delivery... Not recognized by basis b1 or even by computer.
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The manufacturer commented on the review below
3 of 4 people found the following review helpful
on March 15, 2014
Verified Purchase
Contrary to what support members on Basis say, they have not corrected the problems with the strap on the Basis B1 watch. Mine lasted about five minutes before breaking off.
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The manufacturer commented on this review (What's this?)
Hi Edward, we're sorry to hear that you had problems with the strap on your Basis band. If your strap is broken, you can contact support(at)mybasis(dot)com, and they can help you get a replacement. Thanks for sharing your experiences.
on January 24, 2015
Verified Purchase
A little bothered as I purchased this thinking it did not come with the watch as it was not listed on the description. My husband says you have to use one of these to charge the watch but one DID come with the watch. He told me the watch battery usually lasts him 3 to 5 days but he likes having 2 chargers as he loves his watch so much and likes for it to catch every calorie he burns. If he did not have 2 chargers he would have to wait until the end of the day to charge it. I think he is just trying to make me feel better. I only gave it a 3 because the watch did not state it came with a charger.
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on November 18, 2014
Verified Purchase
If you have a Basis watch and you lose the USB connector it comes with, nice to have this ... or an extra.
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on August 19, 2014
Verified Purchase
Wish Basis had a simpler charging connector, but very minor
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on December 21, 2014
Verified Purchase
Thought I could use it but finally I sold my watch.
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on October 3, 2014
great part and price and shipping!
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on April 20, 2015
Verified Purchase
so so of a product
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on November 4, 2014
Verified Purchase
very good
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