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4 of 5 people found the following review helpful:
2.0 out of 5 stars
Disappointed,
By
This review is from: Bayou Classic 4034, 34-Qt. Stockpot with Steam/Boil Basket and Vented Lid, aluminum (Lawn & Patio)
I am very disappointed with the shipper of this product. I purchased the stock pot as a Christmas gift for my daughter and her husband. I received the the product in the original box, not boxed in a box. It did not dawn on me to check and see if there was damaged to the pot in anyway. I wrapped the gift and gave it to my daughter for Christmas. When they oppened the box they found the pot had a big dent in the bottom.
They called me and let me know of the damage or defect. I gave them the Amazon info / email and they contacted the sender. The sender said that they would replace it but they would have to pay the shipping charges to send it back and for the sender to send another pot. My daughter said that they should not have to pay the shipping charges for something damaged or defected that was not their fault. I told my daughter I would get another pot for them and they said no. Paying $30 or $30 dollars for shipping was rediculous and they would keep the dented pot. I am very disappointed with Amazon & the shipper for not stepping up to replace and send an undamaged stock pot at no cost. It is not good business to not step up to the plate for customer satisfaction and keep a customer for another purchase. |
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Bayou Classic 4034, 34-Qt. Stockpot with Steam/Boil Basket and Vented Lid, aluminum by Bayou Classic
$90.00 $63.24
In Stock | |
 
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