Customer Reviews

Bedlounge (Natural Twill) (22"H x 25"W x 21"D)

5 star:		(4)
4 star:		(1)
3 star:		(3)
2 star:		(3)
1 star:		(5)

 

 

Some features of the chair are helpful. The arms are sturdy and more like a "chair" than those husband type bed rests you can buy in any store. Nice material, not cheap. The lumbar support is nothing more than a pillow stuffed behind fabric that you can move up and down. It is mildly supportive of the lower back, not the best. The headrest, I feel, is useless. I have yet to find any support from it. They make the chair seem like it is a chaise lounge of some sort and you can lean back with it. I've not found any of this to be true. I bought mine through the company who manufactures it because they had a special. They do not respond to emails. They will prior to purchase, but subsequent problems should be followed up with phone calls as they ignore emails. I'm not impressed with this product or the customer support of the company. It looks like there are other products (similar) that cost 1/2 the price. Update......the regular size is not right either. If you are a petite person, I would not bother with this chair. Again, customer service for bedlounge.com has not responded. It cost $15 to return the chair and they say you have 60 days to try it and return it for only a $12 restocking fee.......so if I shipped this one I end up with no product and I'm out $42. I've written to them, but they have not responded. So I'm giving this $117 dollar chair to someone else who can use it.

My initial thoughts were to get a bed rest without any frills like heaters, massage or lighting. The Bedlounge seemed like it fit my requirements. My first mistake was to order the optional lumbar pillow. It's an overpriced pillow that is very similar to what you find on an airplane for free. I removed it immediately and never used it again. My next mistake was not to return this product immediately.

The Bedlounge does its job for a few months and then the armrests loose their support ability. If you look at the picture, it shows the armrests perpendicular (90 degree angle) to the surface. After only a few months of use, mine are almost flat to the surface -- providing little arm support.

There is a warranty that says the it covers the inner support not breaking. I'm fairly sure nothing has broken; rather, is has simply reshaped itself into a useless position. I'm very unhappy with this purchase and would not recommend this product at any price.

I suppose the BedLounge is somewhat better than a random stack of pillows, but in no way is the price justified. The description makes this sound like a high tech, ergonomic device. In reality, it's some foam with arms, and a pillow on a stick. As other reviewers have noted, it doesn't really recline, you have to move it forward and lean it back against a wall or headboard--by the BedLounge definition of "recline", my kitchen chairs are also "recliners" because I can lean them against a wall, too. The "adjustable headrest" is, quite literally, a pillow on a stick. You have to prop and position it as much as you would any pillow, and the stick actually makes it harder to adjust while you're sitting in the thing. I've had the BedLounge about a month, and under light use it's already lost support and shape.

I'd probably give the thing two stars (the cover is nice quality, and the arms are the right height for me at 5'9" or so), if it weren't for the utterly horrible customer service from Cequal. Trying to get a refund of the expedited shipping after *they* screwed up has been impossible, and I've had to take it up with the credit card company and will likely hit up the BBB as well. I find it baffling that a company would be so difficult to deal with and would further alienate a customer over a relatively small amount of money. As much as I'd like to return both the BedLounge and the equally craptastic LegLounger I purchased from them, I fear I'd never see the refund money, and would still be out the cost of all the FedEx shipping.

I bought this Bed lounge several months ago and I have been very pleased. it offers great lumbar support and it is tall enough and sturdy enough so you can rest your head. The arms are just long enough so you can rest your arms too. I bought another for my sister for Christmas and she is delighted with it.

I gave this a fair trial of a few weeks but it is just awful. The arm rests are rediculously high, it was way too big (and I am pretty tall at 5'8"), it is uncomfortable, the lumbar support is a joke, the "reclining" and "adjustable neck rest" are a joke, and it is covered with cheap material that is a magnet for any hair or lint. I truly think the only way they get away with selling this for so much money is that they ADVERTISE ADVERTISE ADVERTISE and there isn't anything else much like it easily found on the internet. MAKE SURE YOU KEEP THE ORIGINAL PACKAGING or you will get charged $50 to return it, otherwise, returns are free including return shipping which is the only good thing about this product. I recently purchased the dogbones dinosaurbone from amazon as a lounger for my bed and it doesn't look like much but it is big, comfy, and much better than the bed lounge for propping up in bed to read/study/watch tv for me, and can be used in many positions and is only ~$30!! Save your time and your money and pass this product by...

I bought one of these for my mom, who has problems with reflux when she sleeps flat and slides off her pillows when she tries to prop herself up. I'd read the ads for this bedlounge and like an idiot, figured high price must mean high quality. Yeah, right.

My mom tried it for two nights, hated it. My brother, who also suffers from reflux, tried it with the same conclusion. I figured they just weren't giving it a proper chance, but then I tried it for a night...and ended up throwing it across the room. Those cheap lounging pillows at K-Mart are more comfortable than this thing; there's no real "reclining" like they say in the ads, and the little lumbar pillow is just sad. And don't get me started on that headrest, it's pretty worthless. To think I spent over a hundred bucks on this thing and will end up taking it to the Goodwill. Boy, do I feel like a sucker...

I am post cervical surgery and bought this hoping to find something better than a stack of pillows for support. Boy was I wrong about this product!

Pros: The cover is good material and removable for washing

Cons: The headrest is a joke -- is supposed to be positionable, but it really just flops around on the end of a post that gets inserted into the back, no help at all. The lumbar support is really just a small pillow that you can move around inside the cover -- if your a bit tall like me, it doesn't have a position that really hits the lumber spine. The reclining feature is a joke too -- you recline by rotating the entire device up or down.

Summary: It's too small for a guy of even average height. If you are shorter than 5'6" this might work better for you. The features don't really work the way the advertisements lead you to believe, and it is way over priced for what it is. Save you money and buy a $30 bed rest as a local bedding or department store.

My aunt just turned 82 and ask for one of these for her birthday. She likes to retire about an hour before she falls asleep to relax and watch the news. She had a terrible time getting into position to sit in the bedrest, due to her age and a bad knee she was unable to be on her knees to crawl into position and then turn around. She tried several times and said that she was going to ship it to me because it did not work for her. I paid to have it shipped to me in Florida. It is well made with nice material but not as comfortable as I thought it would be, and definetly not worth the price. After having it shipped to me by a relative and then pay restocking and more shipping I would have a small fortune in an over priced bed rest. Would not reccommend

Norma

I've owned several pillows of this type over the years for reading in bed or sleeping while sitting up, and this is by far the best. It's sturdy enough to provide good support and keep its shape, yet it's soft enough to be comfortable and light enough to be easily lifted even by someone (like me) who has recently had neck surgery. I wish I'd found it years ago. I especially like the comfortable arm rests, which some models lack and others ruin with unnecessary cup holders. Although I haven't tried to (and probably wouldn't want to) use it on the floor like a piece of furniture, as some of the photos suggest, I think in order for that to work it would need to be placed against a wall to keep from tipping backward.

I completely agree with Annon, every word! It really is not as comfortable as they advertise, it just looks comfortable! I'm still dealing with returning it as we speak.