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34 of 39 people found the following review helpful:
1.0 out of 5 stars
Unacceptable product for price range, July 24, 2000
This review is from: Belkin F5U103 USB to Serial Adapter (Personal Computers)
I purchased the F5U103-MAC (same product but with multi-colored sleeves) several months ago to connect my digital camera and Palm V to my laptop. As soon as I started to install the product, the problems began. - Firstly, the instructions are sparse at best. Belkin's online site had no support (until recently). - Second, this product defies the logic of home computers and electronics: Rather than create a product that simplifies daily tasks, this adapter has multiplied the hassle. I cannot have the adapter plugged into a hub; I cannot have the adapter plugged into my computer at startup; and I cannot have my device plugged into my adapter when my adapter is plugged into my computer. These are not major features to implement. - Finally, the device is large and bulky with a long cable that adds to desktop clutter. My Keyspan USB PDA adapter does in just five inches what Belkin has managed to attempt in three feet. On the positive side, the product does work when you're willing to deal with the $80 hassle. However, I honestly can't encourage readers to buy Keyspan's much cheaper (and efficient) adapter instead of this one. It's been both a disappointment and hassle.
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19 of 21 people found the following review helpful:
1.0 out of 5 stars
Extension Conflicts Abound, March 14, 2001
This review is from: Belkin F5U103 USB to Serial Adapter (Personal Computers)
I bought the Belkin Express hub because it looked neat & the lights indicating functional USB devices were important. However, over a year after buying it Belkin still has not made available software that will work with OS 9. Belkin's extensions for the Mac conflict with most other USB device extensions, including Apple's. In order to get this thing to work, I have to unplug it, start the computer, then plug it in after start up, use the device I want, then unplug it after I'm finished with the device. Otherwise, all my settings get mysteriously changed (Remote Access, printer selection, modem selection). If you want to use it for a Palm device or an older printer, use Keyspan's adapters instead. I have one & have had much fewer problems with it than this thing, The installer also installs a mysterious "printer patch" file on your hard disk, but gives you no indication where this file should be or what it does. The lights were helpful to a certain extent in that they blink to let you know that a signal has been sent to the device, however there are 4 green lights & 1 red light on each unit, regardless of how many items you can plug into it & there is no documentation that explains what different light combinations or blinking means, so you have to guess. This item is also more expensive than most of the other hubs/adapters out there & in this case you don't get what you pay for.
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8 of 9 people found the following review helpful:
4.0 out of 5 stars
Pain to Install, but Good Overall, January 3, 2003
By A Customer
This review is from: Belkin F5U103 USB to Serial Adapter (Personal Computers)
I don't know about the other OP systems, but if you are running Windows XP it is a pain to install!!! It took me 2 days before I got it running properly, and don't even think about calling tech support unless you enjoy being on hold for a half hour. When I finally got the software installed it worked out beautifully, I have not had any problems whatsoever with the adapter itself. So a few minor headached in the beginning with software installation but the over all performance of the adapter itself is excellent.
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