Customer Reviews

Belkin F6H550-USB 550VA SBY 6RCPTL-S/W 50K CEW 3 Year Warranty UPS

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I bought this unit 5 years ago and have not had any problems. It is on its second battery but that is to expected since they only last for 3 to 5 years. It keeps the power clean and shuts down the system just like it was designed. Just remember to properly choose a UPS that's appropriate for the system and/or other equipment you have. This one is only 300 watts so don't expect a high run time when you have a high-end system plugged into it. If you want to keep your computer, monitor, and peripherals up for 30 minutes after a power outage go get a 2200VA unit.

I really can't say anything bad about this product as I don't think I have had a power failure to put it to the test. It is always lit up as it is supposed to be and does it's job effortless.

My previous power supply went out after a year or so and I have had this one several years so I can not complain what so ever.

I bought product mainly to back up power for my cable modem and wireless phone which also uses cable modem. Unfortunately it has a 30 minute maximum time that it stays on after a power failure. I thought my 15 watt (total) devices would stay up for hours with a 550va backup. Contacted the company and their answer was sorry thats the way it works.

SUMMARY: Product does not work. Written instructions do not match unit. Belkin phone support suggests I take unit to an electrician. Seriously!

This Belkin UPS arrived dead: When plugged in, it "clicked" (so we know it "sees" the line voltage) but all three LED indicator lights stay dark. Also, when removing it from the box, I could hear the battery "klunk" as it shifted from side-to-side.

So, I hypothesized that the UPS had been shipped with the battery disconnected. And so, I decided to open the battery compartment, to connect the (hypothetically not-yet-connected) battery. To open the battery compartment, the instructions tell me to move the slider in the arrow direction. But the unit does not have a slider or an arrow! So I called Belkin support. And, after more than half an hour on the phone, their "solution" was to suggest that I take the unit to an electrician. How ridiculous!

I used to think that Belkin made good stuff and stood behind it. I no longer think so, and will avoid all Belkin products from now on.