From Library Journal
Picking up where they left off in Ben & Jerry's: The Inside Scoop (LJ 4/1/94), entrepreneurs Ben and Jerry continue the story of their successful ice cream company with their ideas on bettering the community through corporate activities. As they reexamine their philosophy, they realize more than ever that not only is business a means to financial success but that a "values-led business" can serve as a dominant force to change the world. In addition, the authors maintain, this type of business is more apt to attract employees and customers with similar social values, which could increase sales and profitability. The authors draw from their own experience of managing all aspects of their business, from marketing their product and selecting franchise operators to investing in socially responsible companies. Excerpts of dialog between Ben and Jerry, sprinkled throughout, add a "homey" flavor. This informal and easygoing style makes us believe that the two really want to make a difference in this world. Recommended for public and academic libraries with business collections.?Bellinda Wise, Nassau Community Coll. Lib., Garden City,
Copyright 1997 Reed Business Information, Inc.
From Booklist
Cynics sometimes insinuate that the successful combination of social values and profits realized by ice-cream purveyor Ben and Jerry's Homemade, Inc., is too good to be true. These pessimists suggest that the company's touted social programs are only a ploy to garner free advertising and note that former CEO Robert Holland was picked by a corporate headhunter rather than from among the 20,000 applicants openly solicited with great fanfare by the two company founders. Now Holland has been replaced by a man who had been chief operating officer for a firearms manufacturer. Never mind! Cohen and Greenfield assure us here that selling need not lead to selling out. Though they use their own company as their argument's best example, this is not a corporate history. Regularly interspersing dialogue between themselves throughout the text, Cohen and Greenfield borrow Body Shop founder Anita Roddick's phrase "values-led business" and demonstrate how to start and run a successful business "based on the idea that [it] has a responsibility to the people and the society that make its existence possible." Expect demand.
David Rouse
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