Customer Reviews

BenQ DVDgem-602 Portable DVD Rom Player

5 star:		(1)
4 star:		(1)
3 star:		(1)
2 star:		(1)
1 star:		(1)

 

 

The only complaint I have (so far) with this product is that the installation disk didn't have all the necessary software for the drive to work on my computer. I bought it primarily to use as a DVD-ROM on my laptop, and so I was very disappointed when I put in a DVD and tried to watch it and the computer told me I did not have a DVD Decoder installed.

There is no troubleshooting advice in the instruction manual, and there is no phone number to call for technical support. So I ended up taking Windows suggestion and purchasing a DVD Decoder online ($15). The drive now allows me to play DVDs on my computer, but I was significantly annoyed to find that on top of the regular purchase price, I had to spend more money on something that should have been included with the product.

Even including the extra expense, I think this drive is a good deal. I looked into getting an external DVD-ROM as well as maybe getting an external case and an internal DVD-ROM to put in it, and I decided that this drive was a better deal. I figure that whenever I get a TV, I'll be able to use the drive on that, too. So it ends up being a pretty decent deal for the amount of money.

Let's start with what I liked. The unit was small and apparently well manufactured. It had lots of setup options and was usable right out of the box. It is really nice to have a DVD player I can use on a computer as well as a TV. However some fundamental problems forced me to return the unit.

1 - The remote is cute but totally disfunctional. It is really small which seems good on the surface but it is just too small to use. The letters are so small you cannot read them without a magnifying glass. Furthermore, it has almost no range so you have to be very close for it to work at all.
2 - The picture is not great. There is lots of pixelization and artifacts.
3 - I didn't care for the open/close functionality or the position of the on/off button.

I would only recommend this unit for a person that didn't care about picture quality or using the remote control.

It is not what I espected to be, altough it perform its funtion as it says in the box, it could have been better if worked as a real interface tv/pc, also, I needed to buy a controler to see movies in the pc, someting like this should be included whit the intalation software

I bought this since it could interface to both my laptop PC and my TV. Great concept, but poor execution. Massive artifacts/pixellation on DVDs with any kind of compression. Also, it does not play MP3 files at the correct bit rates. Back it goes!

It's a very good 'portable' DVD. Image quality is very good. At this prize for a mini machine, I think it's my 'best' buy.