Benchmarking is a systematic process for evaluating work processes and recognizing the most efficient practices. This report explores the literature on benchmarking in higher education and discusses its components as a tool for quality improvement.
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- The Art and Science of Classroom Assessment: The Missing Part of Pedagogy (J-B ASHE Higher Education Report Series (AEHE)) by Susan M. Brookhart in Back Matter
- Academic Departments: How they Work, How they Change by Barbara E. Walvoord in Back Matter
- The Vitality of Senior Faculty Members: Snow on the Roof — Fire in the Furnace (J-B ASHE Higher Education Report Series (AEHE)) by Carole J. Bland in Back Matter
- Women and Minority Faculty in the Academic Workplace by Adalberto Aguirre Jr. in Back Matter
- Grading Students' Classroom Writing: Issues and Strategies by Bruce W. Speck in Back Matter
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