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1 of 1 people found the following review helpful:
1.0 out of 5 stars
Total waste of time and money,
By
This review is from: The Benchmarking Management Guide (Hardcover)
Book info: I read the 1st edition that was published in 1993.Pre required knowledge or literature: None General: The book is hard to read, every topic it handles it immediately goes deep into the subject, therefore you lose track Book content: In my opinion when talking about benchmarking you are looking e.g. at a process what you want to compare in performance with a standard or reference (process). You would say that ways of quantifying performance of a process for example OEE would be explained in this book, but it isn't. Therefore you get crap like "Section 8: Assessing Quality Maturity" (17% of book) and section 9: "A Bibliography of benchmarking literature" (9%) Appendixes (9%) etc. The book handles everything from a management perspective e.g. how to convince management; calculating costs of benchmarking; project management related issues; basically everything around benchmarking project and therefore forgetting the import issue itself BENCHMARKING. |
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The Benchmarking Management Guide by Am Prod Quality Ctr (Hardcover - June 1, 1993)
Used & New from: $0.01
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